The main problem with this app is its UI, try to find the search button for example. It is also slow, no smooth scrolling here and more important is the messy and obscure price system, it needs clarity and simplicity.HMV developers rework the UI, make it simple, HMV executives try harder with the pricing system, it makes no sense in 2020, make it clear, you can not ask people to subscribe and to pay for a premium afterwards, everything has to be included, this business model became the rule with Netflix because it is efficient.Going down this road and you will be out of the market in few years.

The app automatically closed by itself when I clicked into “LOST” from US Dramaif I need to watch it on my phone or download it, I need to watch it on computer first then I can find that from the history on the mobile app and download it without closing the app.

I really like the content and the plan for your app but I’m not going to subscribe to it anymore. Very bad app design, there are bugs everywhere, took me lots of time to get even log in the first time. For the TV app (mine is samsung smart tv), all of the movie list and movie suggestion is gone and even if you search for your content, the search system is insane and cannot function well, you will keep come back to the typing search bar again and again. Please do a better job hmv, i really would like to support this.

The app is very useless.. every time I try to click on a movie to watch, it asks me to join membership (but I am a member already). Also, when I search a movie and try to click on it, it says System Error!!! I was never be able to fix it and two months I have joined the app, I can only watch 1 movie.. I feel my money is all wasted!!! Don’t join the membership. This is my advice!