I started off not being able to speak a word of Japanese but now I can confidently say I can live and work in Japan without any language problems. I even have the JLPT N1 Certification of Proficiency now and it’s all thanks to this app.Having said that, I want to make it clear that just using this app isn’t going to magically make someone better at any given language. HelloTalk is a great tool for learning languages; nothing more and nothing less.

I am deeply disappointed with HelloTalk's handling of privacy and its customer service. After a year of inactivity on the app, I logged in to find some features restricted due to a complaint about my identity. I reached out to HelloTalk's online support, expressing my concerns about their identity verification process and privacy implications. However, the customer service representative rudely insisted on a video recording of personal information, including age and gender, disregarding my valid privacy concerns. It is unacceptable for HelloTalk, which headquarter located in Shenzhen China, to demand such sensitive information without addressing user queries. This lack of respect for privacy and unprofessional customer service is a serious issue that needs immediate attention.

You can use it for free. But not too much functionality can be used. If you buy VIP, you still have to pay the extra money for another learning material.

Do not download this app, It will automatically suspend your account, saying you’ve been ‘reported’ by some rodiculous reason like your nationality is not correct. Even if you did not open the app for a couple of time. And they will ask you to upload a video stating who you are and your ID. Come on. That is exactly stealing your personal information. I will not upload my privacy for such ridiculous reason. Thia is a China based company and you never know what they will do to your personal information.