Klook - 全球旅遊&住宿 & 玩樂體驗預訂平‪台‬ 4+

景點門票、租車、行程規劃、飯店酒店訂房、火車訂票必備神‪器‬

Klook Travel Technology Limited

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描述

新用戶輸入指定優惠碼,首次下單享驚喜優惠!
***台灣新用戶請輸入「APP10TW」,其他地區新用戶請輸入「BetterOnApp」***

下載Klook App,隨時隨地掌握最棒的吃喝玩樂體驗!

探索你的玩樂世界
Klook提供逾50萬種活動,從觀光旅遊景點行程、超值飯店訂房優惠、Staycation宅度假,到在地文化深度探索,應有盡有,帶你發現屬於自己的玩樂世界。

高評價熱門活動
Klook嚴選在地體驗,精選道地玩法,讓你自在悠遊全球上百個目的地,自由行玩樂一手掌握。

簡單的預訂體驗
享受極速預訂、指定票券免排隊入場等尊榮禮遇!無論想出國去普吉島玩水、在墨爾本品酒,或發掘在地全新玩樂,只要動動手指,就能迅速預訂下一秒歡樂時光。

Klook 會員禮遇黃金會員獨享禮遇等你來拿
- 最高3倍積分輕鬆入袋
- 享總價值達US$95優惠碼
- 享客服優先服務禮遇
- 搶先享優惠折扣
- 享黃金會員獨享價
一年內消費滿US$380,或完成參加5個活動(每筆訂單低消US$30),即可升級黃金會員!

更多特色功能
- 線上兌換憑證/票券,亦可提前下載、離線兌換
- 心動的活動通通收進口袋名單,再一步一步去實現
- 自由挑選台灣高鐵國旅聯票、多國鐵路、客運巴士、租車、渡輪等交通方式,輕鬆趴趴走
- 享電影票、展演活動票券折扣與套票優惠

來跟我們打聲招呼吧!
【台灣用戶】
- 官網:https://www.klook.com/zh-TW/
- 部落格:https://www.klook.com/zh-TW/blog/
- Facebook:@klooktw
- Instagram:@klooktw

【香港用戶】
- 官網:https://www.klook.com/zh-HK/
- 旅遊網誌:https://www.klook.com/zh-HK/blog/
- Facebook:@klookhk
- Instagram:@klookhk

有建議想對我們說?歡迎透過 appfeedback@klook.com 與我們聯繫,讓我們變更好!

最新功能

版本 6.62.0

嗨~最近過得還好嗎?有沒有遇到什麼開心事呢?對我們來說,你看到這則留言,就是我們最開心的事!

我們這次沒有重大更新,只是調整了一些小地方。

對了,如果你恰巧是新來的朋友,告訴你一個省錢小祕密:App新用戶輸入指定優惠碼,首次下單享驚喜優惠! 台灣新用戶請輸入「APP10TW」,其他地區新用戶請輸入「BetterOnApp」

或是你有什麼建議想跟我們說嗎?趕快寄信到 appfeedback@klook.com,讓我們變更好!

評分與評論

4.7 滿分 5 粒星
3.3万 個評分

3.3万 個評分

Yuki.Lau

Thank you for the great service!

I would like to thanks Klook customer service.
My story: I purchased a bus ticket weeks before. I received an email from Klook few days before my travel. They told me the bus highway has construction on my ticket usage day. It is no refund policy for the ticket, so I found no way to refund in the app. But once I called Klook, they refund for me right away.

Thanks for the notification from Klook before any unpleasant moment happen. And the fast and satisfaction action they took too. Thanks a lot. 🙏🏻

開發者回應

Thank you for choosing Klook Travel and leave us with a 5-star review. We’re glad that you had a pleasant experience with us. Klook aims to provide the best user experience and convenient service to all our customers. We hope we can provide a better experience in the future.

askc01

Tour wasn’t booked in

We booked the Tel Aviv Diamond Exchange Insider Tour and got a response from klook asking us to send scanned copies of our passports, which we did straightaway. We then received a confirmation email from klook, so we assumed that everything was already sorted out and the passports copies were passed on to the tour company/organiser of the tour and the tour was booked in for us. However on the day of the tour, we arrived at the hotel lobby at the scheduled time of 10 am to wait for our pick up vehicle and it did not arrive! Since we were not given information on the tour organiser on the klook website, we sent an email to klook to enquire about the whereabouts of the driver, and we received no response. There was no support from klook whatsoever. Eventually we found the touring company and was told that they never received our scanned passport copies! The touring company also claimed that the hotel pick up was 11 am instead of the time listed on the klook website! Judging from the response from the touring company, we actually got the feeling that the scanned copies of the passports wasn’t passed onto the the touring company for some reason and the tour wasn’t booked in at all! The whole thing was so disorganised and we wasted so much time waiting for the driver.

開發者回應

Dear askc01, Thank you for traveling with Klook and taking the time to leave us a review. We're sorry to hear that you had an inconvenient experience about the booking of Tel Aviv Diamond Exchange Insider Tour. We would like to further assist you in this booking. Kindly provide us more details and send to support@klook.com so that we can look into this further? We do hope to serve you better in the future, your understanding is highly appreciated. Thank you!

Refugeesssss

Poor integrity and customer service

I will never use Klook to book my flight since I just came across a very bad experience with them. I booked my air tickets via Klook and I tried to cancel it before the order has been confirmed. Unfortunately, it was unsuccessful. After they confirmed the booking, I was unable to validate my air tickets via airlines website. I contacted CS and they said it was due to their supplier did not use my given email address to make the booking. I am unable to manage my flights online by myself because of this reason. I asked for a cancellation and get a full refund but again they rejected my request. Their CS even ignored my message and hang up the chat. It is totally unacceptable and believable! I also learnt that their supplier used a “Hotmail” email address to make my booking. What this supplier is? It looks unprofessional in the whole process at all. Finally, I booked the air tickets via Klook at HKD1,500 but I found out the air tickets costed £70 only.

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