We’re the only platform you’ll ever need to meet your on-demand delivery needs.

“What time will my parcel arrive? How can I deliver this in time? Why is the delivery cost so high?”

With Pickupp’s door-to-door delivery services, you’ll never have to face such headaches again.

Are you a business who needs to deliver food, flowers or even e-commerce items to your customers? Or an individual with occasional last-minute delivery needs? Book a delivery with us now and have your parcel delivered in 4 hours!

On this app,
- Create a delivery order in 1 minute
- Get an instant affordable quote with NO hidden cost
- Track your parcel 24/7 & know exactly where it is at all times
- Free photo proof of delivery with e-signature
- Organise your orders and keep track of every delivery order you’ve ever made

For days when you do not need delivery services, Shop On Pickupp!
- Exclusive deals with free delivery to your doorstep
- Select your desired delivery date and time slot for any purchase with us
- Explore a variety of products, from food to retail.

An app that provides fast, reliable, and affordable delivery services alongside exclusive deals? Yes, please!


About Pickupp:

Pickupp is a technology-enabled delivery provider that serves over 50,000 merchants across Hong Kong, Singapore and Malaysia. Since we started in 2016, we’ve been supporting thousands of businesses with delivery solutions that has optimised efficiency and improved their logistics cost savings.

What others say about us:

“Delivery has been a headache for us until we met Pickupp. Their 4-hour on-demand delivery provides patients with great flexibility, and at a very affordable cost.”
EC Pass (Chinese Medicine Clinic), Hong Kong

“Since we changed to Pickupp, we’ve been able to scale our business by offering same day deliveries across Singapore. Pickupp is very affordable. They give a lower price but promise a higher commitment to the delivery.”
Cat & the Fiddle, Singapore

“Pickupp has been a great trusted partner for our delivery needs. During peak sales periods such as Valentine’s Day, their sophisticated system has helped us run smoothly.”
Flower Chimp, Malaysia


Learn more about us:

Contact Us!


What’s New

Version 2.27.0

We're working hard to make the app even better. As always, this release brings you important fixes and improvements. Thanks for using Pickupp!

Ratings and Reviews

3.6 out of 5
107 Ratings

107 Ratings

kev267newa90 ,


Got my SIM card within an hour

Vicvicviclau ,

Best Value for Money Same-day Delivery by far

I just made my first pickupp order today, and what I needed was to send an important legal document from NW New Territories to Kowloon City magistracy on the same day. After comparing the service offer, catchment areas covered, prices, completion of waybill required, special pickup request from am up-storey residential unit, and collecting delivery receipt from the recipient, I can tell you NO single logistics carrier in Hong Kong can offer the service provided as effectively, perfectly executed and transparently to users as pickupp at just a price of $119. Further, I can locate the courier right after my order was accepted so that I can plan my other errands in advance to free myself for the pickup. I can add extra tips to incentivise more couriers to consider taking up my order sooner (this is fair but not possible with other logistics company). I also have proof of delivery right available from the app both in terms of a snapshot of the destination premises, and a signature from the recipient. Mind you, from the moment I made the order (lunch time) to the successful delivery (before 4:30pm, earlier than the typical closing time of government offices at 5), it was just less than four hours and I needed not speak on phone to any agent to clarify. I write such a long review because I am really impressed with the service I was given, and I do hope pickupp will keep the good work up even with more sales rushing in.

Bobofubobo ,

Worst delivery app ever - pure rubbish

Same experience with another customer here.
The good reviews are probably fake.

Super bad service. Order was placed at 1230pm. Shop was at Causeway Bay and delivery destination was Wan Chai. Order picked up at 1pm, did not arrive at desired time frame (4-6pm) and instead arrived at 7pm. Order was meant for the office, and all people were gone by then.

The delivery agent kept lying about the estimates arrival time and traffic jam, but the location tag showed they were all over HK. The delivery agent later confessed they took another order thus was not able to arrive at the agreed time.

Asked customer service for a refund, and they kept saying they are processing it but without a timeline. Kept lying and kept pushing back on replying. Followed up with them almost daily for three weeks, got a lousy half refund.

Rubbish app.

Developer Response ,

Hi Bobofubobo, thank you for your rating. We were sorry about your experience. We will prioritize customer satisfaction and improve on our service quality. It would be much appreciated if you can email and let us know how we can assist you further.

App Privacy

The developer, Hong Kong Pick-Up!, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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