ServiceNow Agent - Intune 4+
ServiceNow
-
- 免費
螢幕截圖
描述
ServiceNow Mobile Agent for Intune allows Microsoft Intune admins to create policies that secure the application in a bring-your-own-device (BYOD) environment.
IMPORTANT: This software requires your company’s work account and a Microsoft managed environment. Some functionality may not be available in all countries. Please contact your company’s IT administrator if you have issues or questions about the use of the software.
ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature.
The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs.
With Mobile Agent you can:
• Manage the work assigned to your teams
• Triage incidents and cases
• Act on approvals with swipe gestures and quick actions
• Complete work while offline
• Access the full issue details, activity stream, and related lists of records
• Optimize workflows with location, camera, and touchscreen hardware
NOTE: This app requires the ServiceNow Rome instance or later.
© 2024 ServiceNow, Inc. All Rights Reserved.
ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
最新功能
版本 18.3.0
Fixed
• Read-only Date/Time field is editable
• Favorites are not saved when switching instances
• Favorited items can’t be removed
• The user is not redirected to the barcode scanner screen
• Fulfillment instruction text is truncated in Now Agent
• The Mobile UI rule to make the date field read-only doesn't work
• Payload sent via Virtual Agent mobile app is different from one sent via desktop
New
• Streamline authentication for external URLs via Configurable External Authentication Browser
Detailed release notes can be found on the ServiceNow product documentation website.
App 私隱
開發者表明ServiceNow的私隱慣例或包括下列資料的處理。詳情請參閱開發者的私隱政策。
與你連結的資料
開發者可能會收集以下資料並連結你的個人身份:
- 位置
- 搜尋記錄
- 識別碼
不會與你連結的資料
開發者可能會收集以下資料,但不會連結你的個人身份:
- 用户內容
- 使用資料
- 診斷
私隱慣例或因使用的功能或年齡等因素而異。進一步了解
資料
- 供應商
- ServiceNow Inc.
- 大小
- 139.6 MB
- 類別
- 商業
- 兼容性
-
- iPhone
- 須使用 iOS 16.0 或以上版本。
- iPad
- 須使用 iPadOS 16.0 或以上版本。
- 語言
-
俄文、匈牙利文、土耳其文、巴克摩挪威文、希伯來文、德文、意大利文、捷克文、日文、法文、波蘭文、泰文、瑞典文、簡體中文、繁體中文、芬蘭文、英文、荷蘭文、葡萄牙文、西班牙文、阿拉伯文、韓文
- 年齡
- 4+
- 位置
- 此 App 在沒有開啟時亦可能會使用你的位置資料,縮短電池使用時間。
- Copyright
- © 2024 ServiceNow
- 價格
- 免費