Download Toby to find the best quality service.
*New users can enjoy a $30 off with coupon code "APPONLY" when placing an order with the App.
Toby is the largest lifestyle service marketplace in Hong Kong. Anyone who has any service needs in life, we can contact suitable service pros or merchants for you to provide the best quality service.
Instant match with Pros, easy to get quotes
Based on your service requirements, Toby will match you with the right Pros instantly. You can compare their profiles, check service items and quotes, contact them directly, and finally choose the one that suits you best.
High-quality home service, simple and direct booking
From household cleaning to elderly care, formaldehyde removal to air-conditioning cleaning, we take care of your home in an all-round way. You can book the services you need directly in Toby, and our trained professional team will come home to provide you with the best quality service.
Explore all merchants in Hong Kong and enjoy exclusive offers
Toby collects all Hong Kong massage shops, nail salons, hair salons, and facial centers, and provides you with the latest information, user reviews, and discounts. You can book your favorite shops or purchase deals through Toby easily.
Search for decoration inspiration, book free decoration consultant
Browse more than 20,000 images at any time to get decoration inspiration. You can even make an appointment with Toby's free decoration consultant. We will recommend 3 decoration & design companies and provide quotations for you, and follow up for you throughout the process to prevent unfinished refurbishment.
More features/functions
- Chat room for you to easily contact service pros directly
- Bookmark your favorite pros/merchants/decoration inspiration at any time
- Use the map to search for nearby merchants
- Variety of payment methods (Online / Offline)
- Flexible cancellation and refund policy
- Enjoy App limited promotional offers
- More than 800 service categories
- 100,000+ service pros
- 10,000+ local merchants
- One App to solve any service needs in life
- The system only allows service provider (Pros) to pay by credits to quote for people who seek for the services. Yet there are several cases that I have paid to quote for the enquirer, yet they cancel the project right away, or simply ignore after opening the quote. I don't think the system protects us service provider (the payer) not to have our money/ credits wasted on people who are not really keen to look for services.- The amount to pay for credits on app and on website are different. To purchase credits on app is more expensive. A bit misleading.- On app there is not a way to edit service quote templates that has already been done before. Pros would either have to edit on the template without the newer version being saved, or start another template from scratch. I think there should be an access to be able to edit the quotes as sometimes the info would need updates, while being able to do so on the mobile app would be much more efficient.- After providing a quote on mobile app, the page to view new enquires and the page to view quoted cases are always blank. User would have to drag the page down in order to sort of refresh the page to view the pages. This problem has been on every latest app updates. That's not so convenient to users.
Developer Response
Hi, thank you for taking time to share your feedback and sorry for the late reply. Regarding the cases that the customers canceled the project right away, would you mind to send us the detail so that we can further follow up on it? Second, we're sorry that the price of the credits on iOS is a bit expensive than on website and Android due to the service fee charged by Apple. To remind our users, we share the info and suggest them to buy it on Website through serval emails and notification throughout the signup journey. Let us review it and see how could do it even better to make sure everyone is aware that. Same as the template and the new request page on App, your feedback has been shared with our product team to look into it. Once again, thank you for your valuable feedback which helps us a lot to enhance our service. Have a good day!
Maybe worth..
Yruhwebm
Give it a try if you are desperately looking for extra money. With a simple, eye catching and user friendly interface, it’s easy to set up an account to look for freelance jobs. Appreciated that the enquiry hotline is always pick up by the polite and friendly staff, my questions were being solved efficiently. Though the platform allows service providers post services and attract service buyers, the mode of charging provider coins every time for a business sounds not really fair to the providers with no idea of whether it is worth or not. Would be good if there is free coins for the first time to test whether this is worth buying extra ones for getting more business.
Improvement
kissleung
The system have only allow service provider, many times people click on it and then close it, and the credit still being used. And the credit for service setting quite high and it seems not fare if the deal cannot be made and still used the credit, I think the service provider is more willing to split part of the project charge as referral to HelloToby instead of buying credit. The system scheme is not providing benefit to the service provider, I hope hellotoby can make improvement in near future.
Nope.
I keep trying to post
A lot of service employers here. In the way this app runs it is definitely perfect for service employers. But definitely not a thing for service providers while sarcastically the app posted about students getting freelance jobs when they are actually trying to squeeze money from students that actually do not have jobs and do not have experience. That’s definitely not gonna work. Who will use this app if they can actually find jobs from other network with a zero cost? This running mode is just pretty nonsense, kinda exploiting people who want to work freelance? Man, don’t talk about not taking any commission. Collecting commission is just much more logical and fair than your current business mode.I planned to give a 1-star rating but ok another star is for the service for employers.
Developer Response
Hi, thank you for your feedback. We're not just the platform helping the employers but also the students. We do believe that if you're qualified, you will be seen and hired therefore we're providing the platform to help them( Freelance/students) to grow their small business as well. To connect with the customers, using credit to send the quote is not the only option, we also have " Quote for Free " feature to help them connect with the customer at Zero cost. For more detail, you may visit our Help center " Connect with customers for Free". Moreover, we're happy to hear our user's feedback and keep enhancing our service. in order to match the need of different industries, we already have different plans for different industries ( pay for the quote, monthly plan, commission model.etc). Please feel free to share with us at prosupport@hellotoby.com if you have any further feedback.
bugs fix and performance update
Version 7.8.26
The developer, Toby Technology Limited, Hong Kong SAR, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Identifiers
Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
Identifiers
Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Identifiers
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Provider
New Frontier Technology Limited
Size
111 MB
Category
Lifestyle
Compatibility
Requires iOS 15.6 or later.
iPhone Requires iOS 15.6 or later.
iPod touch Requires iOS 15.6 or later.
Mac Requires macOS 12.5 or later and a Mac with Apple M1 chip or later.