The top Fortune 500 energy, utility, telecom, and fiber companies rely on actionable insights from our next-generation damage prevention, risk analysis, and network infrastructure asset protection platform. This app digitizes critical information and automates complex field, plant, and office operations.
Irth offers a large set of features and technical capabilities for:
- Managing 811 tickets from creation to closure
- Visualizing assets and the activities around the assets with enhanced mapping
- Identifying high-risk activities to prevent damages
- Capturing data for any complex field, plant, and office process for critical assets
- Working offline in remote areas
更多 - Fixed an issue where map layer configurations were not saved correctly, causing the app to fail on restart. Map layers now save and load correctly.
25.12.6 3月18日
- SSO login issue resolved
25.12.5 2月21日
- Bug fixes
- Performance improvements
25.12.4 2月20日
WHAT'S FIXED:
• Sync Issues
• Ticket Text File Link
• Extent Field Cut-Off
• Combined Ticket Responses
25.2.41 10/09/2025
• New feature: Ongoing status
• Bugs fixed:
- Photos attachments not saving after task closure
- Mobile sync issues
25.2.33 08/08/2025
The following issues have been resolved:
• Missing Tickets After Filtering
• Ticket Response Screen Not Loading
• Performance Enhancements
25.2.31 21/07/2025
• Added additional diagnostics
• Added database sharing
25.2.25 19/06/2025
• Added additional diagnostics
• Added database sharing
25.2.24 18/06/2025
• Responding to a ticket workflow
• Responding to particular facility types
25.2.21 06/06/2025
• Map Address Tile: Tapping the map address in the Task Summary now opens the correct Task Details to make navigation easier.
• Photo Timestamps: Fixed an issue where photo timestamps showed the wrong time (8 hours ahead).
• Tablet Grid View Enhancements: Improved performance for a smoother experience. Fixed issues with the "+" button and column customization.
• Grid Task Management: Addressed performance issues.
• Task Search Results: Search results now behave correctly.
25.2.17 14/05/2025
• Bug fixes
o Improvement to grid view performance on tablet (continued work being done to improve it)
o Other various bug fixes and stability improvements
25.2.11 18/03/2025
• Resolved Issues
o Improved stability
o Improved camera workflow and ease to take photos and add attachments
o Issues completing batch actions
o Streamlined syncing
• Features
o Footer has changed
o Time Tracking
o Additional Message to Excavator
Please note: We are continuing to update the user experience on table devices.
25.2.9 13/02/2025
• New Features
o Time tracking
• Bug fixes
24.8.3 02/09/2024
• New Features
o Time tracking
• Bug fixes
24.8.2 01/09/2024
• Bug fixes
o Multiple Photo Upload Issue
o App Crashing after Taking Photos
o Work Item Forms Not Obeying Rules
o Current User Not Displaying in Work Item
o Sync Complete with Errors Message Issue
o Sync of Work Item List Not Working Correctly
o Routing Issue Connecting to Server
o Issues Performing Actions in Offline Mode
• Performance enhancements
24.7.0 29/07/2024
• New Features
o Batch Add Attachments
• Bug fixes
• Performance enhancements
24.6.10 01/07/2024
- Bug fixes
24.6.0 06/06/2024
• New Features
o Additional Information available in Details
- Late Ticket Category
- Moving stops on a route
- Ticket Custom Property
o Actions Added
- Added the ability to respond to all facilities for registration codes with the same response
o Loading indicator displays when a user selects Save on any action
• Bug fixes
24.5.3 23/05/2024
-Single-Sign On (SSO) bug fix
24.5.1 09/05/2024
• New Features
o Routing enhancements
- Adding stops to a route
- Moving stops on a route
- Removing stops from a route
o Actions Added
- Batch Actions
• Respond
• Add Notes
- Perform combine tickets actions based on auto-grouping
o Removed the attachment limit on photos
• Bug fixes
24.4.2 29/04/2024
• New Features
o Routing enhancements
- Adding stops to a route
- Moving stops on a route
- Removing stops from a route
o Actions Added
- Batch Actions
• Respond
• Add Notes
- Perform combine tickets actions based on auto-grouping
o Removed the attachment limit on photos
• Bug fixes
24.4.0 23/04/2024
Our latest update enhances app flexibility. Now users can opt for manual routing to align with their personal preferences or to allow the system to optimize their routes. Additionally, it’s easier than ever to reopen, change status, or perform batch actions on tickets. Our new features and performance improvements make the Irth app faster and more stable.
• New Features
o Manual routing feature
o Optimized routing feature that identifies the most efficient route to complete tasks
o Work Items
o Actions Added
- Reopening a Ticket
- Change Status
- Batch Actions
• Change Assignee
• Change Folder
o Single Sign-On (SSO)
• Bug fixes
24.3.0 12/03/2024
New features and bug fixes
23.1.5 23/01/2024
- Bug Fixes
23.1.2 07/07/2023
- New Mobile for Irth
- Ticket Summary Screen
- Ticket Map Summary
- 811 Ticket Details
- 811 Ticket Details Map
- The ability to take actions like add photos and respond
23.1.1 31/05/2023
- Fixed an issue where map layer configurations were not saved correctly, causing the app to fail on restart. Map layers now save and load correctly.
更多 版本25.12.6 3月18日
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