GoToAssist Remote Support

Support for v4

Free

GoToAssist (Remote Support) lets you quickly and easily deliver support to desktops and mobile devices from your iPhone or iPad. Support your customers when and wherever they need help. Features: • Unlimited live support that works seamlessly behind existing firewalls • Screen sharing and remote control of supported devices • Unattended machine access • Intuitive touch and gesture controls • Pinch to zoom • Full keyboard functionality, including special keys (Alt, Ctrl, etc.) • 128-bit AES encryption and end-to-end user authentication • Connects over 3G/4G and Wi-Fi • Free 24/7 support Get started quickly: 1) Download and install the GoToAssist app on your iPhone or iPad. 2) Log in with your GoToAssist account. 3) Tap to create a support session and then send your user an invitation to connect.

  • This app has not received enough ratings or reviews to display an overview.

Security and stability improvements.

The developer, GoTo Group, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Not Linked to You

    The following data may be collected but it is not linked to your identity:

    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

Privacy practices may vary based, for example, on the features you use or your age. Learn More

The developer has not yet indicated which accessibility features this app supports. Learn More

  • Seller
    • GoTo Group, Inc.
  • Size
    • 32.4 MB
  • Category
    • Business
  • Compatibility
    Requires iOS 12.0 or later.
    • iPhone
      Requires iOS 12.0 or later.
    • iPad
      Requires iPadOS 12.0 or later.
    • iPod touch
      Requires iOS 12.0 or later.
  • Languages
    English and 5 more
    • English, French, German, Italian, Portuguese, Spanish
  • Age Rating
    4+
  • Copyright
    • © 2025 GoTo Group, Inc.