Now supports iOS 18 and above Updated cookies consent banner to reflect recent changes in app usage and privacy preferences Important bug fixes to make your experience smoother

Our latest update includes bug fixes to enhance your experience.

Fixed some issues.

Fix the keyboard issue in dynamic form.

Support setting allowed domains for logging in to the Intune-managed mobile application. Some bug fixes.

Fix some UI defects.

Fixed some defects.

The mobile app is updated to be compatible with the ESM 24.4 server and deliver some bug fixes.

The mobile app is updated to be compatible with the ESM 24.3 server and deliver some bug fixes.

Fixes some entity form issues.

The provider account of the mobile app is now transferred from Micro Focus to OpenText. You may need to log in again after upgrade.

Fix the save failed issue when updating the comment of tickets in agent mode.

fix classic VA issue.

- The custom applications built in Studio are generally available in the mobile app. In the Agent mode, the mobile app users can search for, view, and edit their records. In the Service Portal mode, the mobile app users can approve the custom application records. - The Aviator capability is now available in the mobile app.

- You can now view the public requests in the mobile app. - You can view the requests that you are following in the mobile app. - Now you can change the app language and view the version number from the Account page.

- You can now view the public requests in the mobile app. - You can view the requests that you are following in the mobile app. - Now you can change the app language and view the version number from the Account page. - The user interfaces of Android devices are now improved to align with the UI design for iOS devices.

Fix the loading issue of entity detail page for Agent mode.

Fix some rule applying issues.

Fixed the business rules issue when adding or editing solution in agent mode.

Support BYOA approvals in Portal Mobile.

- The News module is displayed under the search bar. You can: Tap the News card to view details; Swipe left or right to view the next or previous news card; tap the news icon next to the search bar to view the full news list. - If you defined a Hide tab rule, the rule is also applied to the records when you use the mobile app.

1. Fixed the comment issue in Agent mode for some specific scenario. 2. Enhanced the localization for unsupported languages.

- Fixed some logic issue about applying business rules. - Resolved the crash problem in some  special case. - Fixed some localization issues.

Fixed the article image not shown issue in tenant moved environment. Fixed some login Web View issue for SSO authentication.

- The To-do card module is now replaced by the Quick Launch module in the Service Portal mode for SMAX, providing quick access to the Approvals, Require Action, and My Requests pages. - When you perform a Reject or Approve action, a dialog box is displayed and prompts you to add comments. The Show quick approval setting is also applicable to the mobile app. - If you defined a category tile with a URL for Service Portal, the URL can also be launched in the mobile app.