Moj A1 is actually Your A1. Moj A1 is the central place for quick and easy management of all your A1 services. With the new interface, it’s even easier to keep track of your usage, bills, and active services. Discover everything A1 has to offer through new categories, send and activate free Internet, switch units, or manage your A1 TV. Because you choose what you want! The Moj A1 app is available to all users, regardless of which service you use (A1 prepaid, subscription, fixed-line, Homebox, etc.).
Features we know you’ll find useful:
• Pay your prepaid plans in advance for 3 or 6 months, directly from your bank account or by bank card.
• Send, receive, and activate 24 hours of free unlimited Internet.
• Discover security-related services and activate Home Assistance, SafeNet, Screen Insurance, or A1 Internet Protection for extra peace of mind.
• Change your mobile plan once a month in just a few clicks, with no additional charge.
• Get the MOZAIK PLUS package of promotional benefits, bringing together additional digital services covering security, insurance, streaming, and other content.
• Keep track of your current usage and remaining units.
• Easily view your monthly bills from the past 6 months and pay by credit or debit card at no additional charge.
• Buy a top-up using your subscription account or through the webshop, and top up your own prepaid account or any other prepaid account.
• Switch less, get more! In the Moj A1 app, exchange minutes or SMS messages for megabytes — and vice versa.
• Buy digital gaming vouchers and pay for them through your A1 bill, without using a credit card.
• Activate A1 Xplore TV and easily change your basic Mini or Maxi TV package or activate additional packages. Find content that’s just right for you and manage the number of screens you want to watch TV on.
• Choose what you want to watch with Pick&Play, which lets you select the streaming service that suits you best at a lower price.
• Activate streaming services (Netflix, SkyShowtime, YouTube Premium, …) to suit your needs and enjoy award-winning series and movies wherever and whenever you want.
• Having trouble with your fixed-line services? With the help of the Digital Technician within the Moj A1 app, you can troubleshoot issues yourself without calling Customer Service. For questions about plan activation, usage, or other services, simply ask our chatbot.
• Surprise! Whenever we get the chance, we love to surprise you with special discounts and benefits.
• Connect different services and keep track of various additional benefits through MOZAIK.
How to get started?
1. Download and install the Moj A1 app.
2. Switch to mobile data if you are connected to Wi-Fi.
3. Log in automatically using your mobile number.
4. If you are not a mobile customer, enter your username and password.
5. Go through our introductory screens and discover everything you can do within the Moj A1 app.
When you are connected to the A1 network, using the Moj A1 app does not consume your mobile data. And finally, the features available to you depend on the A1 service you use.
Terible access and Internet speed during July (and probbable August) - speed dropped to 0,5 - 1,2 Mbps !? Situated in Povljana/Pag.Complained few tomes to A1 several times but without any change. Situation persists for last three years.To recomend A1 to any of my friends - NO WAY!
The worst network ever
Dr_:
Very bad network in Croatia, 0 network in roaming, 0 customer support wast of money, a1 is not concerned about their users, what a shame on A1, it’s taking big payments and not providing proper service to customers, also not providing support in English refusing to communicate in English by email, their app is not in English, thousands of users are complaining about it but a1 is not bothered Hope this reaches to thousands of customers in Croatia and finally CEO will be accountable for failure on this job. a1 wants to make money from non local language speaking customers but don’t care about their customer service what a shame.. I request all the those people facing the same problem come out and complain openly so that the CEO should be accountable for this.
English Language Support
KingsofMan
While the app looks polished, it’s confusing and every sections tries to upsell you an additional service instead of giving you useful information about the services you currently have. I can’t locate my contract information from the App and there is no English language support. A1 home internet service is mediocre. I preferred T-com when I was with them. Both service and phone app capabilities.
Comment on service
DamirKvocic
Not enough information about spending per hour or day. No history datas.
• Activate MOZAIK PLUS and enjoy additional benefits across security, insurance, streaming and other digital services.
• Change your mobile tariff once a month, at no extra cost.
• Activate A1 Xplore TV, switch between Mini and Maxi packages, add extra TV packages and manage the number of screens you want to watch on.
• With Pick&Play, choose the streaming service that suits you best at a more affordable price.
• Connect your services with MOZAIK.
Version 8.0.0
The developer, A1 Hrvatska d.o.o., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Contacts
User Content
Identifiers
Usage Data
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
A1 Hrvatska d.o.o. has not identified itself as a trader for this app. If you are a consumer in the European Economic Area, consumer rights do not apply to agreements between you and the provider.
