Wolt Delivery: Food and more

Name: Wolt Delivery: Food and more
Rating: 4.7 (34190 reviews)
Author: Wolt Oy

Restaurants, groceries & shops

Only for iPhone

Free · Designed for iPhone

34k Ratings
Awards

Editors’ Choice

Apps
Age Rating

13+
In-App Controls
Chart

No. 4
Food & Drink
Developer

Wolt Oy
Language

EN
+ 32 More
Size

481.9
MB

iPhone

Enjoy your favorite restaurants and stores, all in one place. The Wolt app makes it easy to discover and order (almost) anything from your city. From delicious food and fresh groceries to pharmacy and pet supplies. Search by category, cuisine, restaurant or item! You can easily browse popular restaurants including McDonald's, KFC, Domino's, Pizza Hut, Papa Johns, Burger King and many more. Enjoy food delivery of burgers, pizza, sushi and other delicious items. If you prefer, you can pick up your order from the restaurant or store! Order (almost) anything, on-demand. Need to stock up on groceries? Can’t make it to the city? Wolt has you covered with groceries and essentials at your fingertips. Browse through the categories on Wolt and order anything, from pharmacy items to pet supplies. Anything you need, we’ve got you covered with our 40 000+ restaurants and stores. Top offers, only on Wolt. Discover great offers on food, groceries and more! Browse hand-picked deals in the Wolt app and enjoy great savings. There’s offers on everything from food and groceries to electronics and homewares. Find the freshest deals in the app, including up to 50% off your order and €0 delivery fees! Subscribe to Wolt+ If you’re looking for even bigger savings, Wolt+ is our popular subscription service offering €0 delivery fees, plus much more. As a Wolt+ member, you’ll unlock unbeatable deals and exclusive perks. Make every occasion special with Wolt We’ve made it easy to order and enjoy whatever you need. Get gifts for your loved ones, schedule orders for groceries and food, and save with deals on clothing and more! Wolt has you covered with everything to make moments special. Browse the selection of lovely flowers, chocolates, baked treats and more – delivered to your door in one hour or less. Double Order Need to order groceries and dinner? Now you can! Combine two local venues in one order with the same delivery fee. Place a Double Order and enjoy more convenience, for less! Track every step With every order, you can enjoy real-time tracking, and a minute-by-minute countdown. Whether you keep an eye on the tracker, or have other things to do, we'll keep you notified, so you know when your order is about to arrive. Customer support If something doesn’t go as planned, we’re ready to help – with customer support available 24/7. Our friendly team is there to help the 25+ countries we operate in and are ready to respond in seconds. Payment We think ordering Wolt should be as simple as possible. That’s why you can pay conveniently and securely with your credit card or Apple Pay. Whatever works for you. Life simplified. Joy delivered. Wolt is currently available in 170+ cities located in Azerbaijan, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, Georgia, Germany, Greece, Hungary, Israel, Japan, Kazakhstan, Latvia, Lithuania, Malta, Norway, Poland, Serbia, Slovakia, Slovenia, Sweden. More are added all the time! Download Now and Unlock Essentials at your fingertips. Wolt is an Editors’ Choice! Recognized by Apple as a top-rated app, Wolt delivers more than just food. Enjoy a seamless experience, from browsing our curated selection of restaurants to tracking your order in real-time.

Events

SPECIAL EVENT
Monster deals for Halloween

Get ready for Halloween with great deals in stores! Download now and order whatever you need

Ratings & Reviews

4.7

out of 5

34k Ratings

Charging more and getting less
31 Mar
KiLLTriK
The current problem is they have added a priority deliver option, which was the original delivery time before that. Now the normal delivery time is a bit longer (i got mine once sooner than expected haha thanks to that guy). Wolt Market takes a chunk for obvious reasons like service fee or sum, but asking for a “small fee” because you only ordered a small amount of items (like one kg or less), then they ask for more if you order more than their imaginary limit. Service quality went down both delivering and customer support, but still one of the best app i guess.
Charging more and getting less
31 Mar
KiLLTriK

The current problem is they have added a priority deliver option, which was the original delivery time before that. Now the normal delivery time is a bit longer (i got mine once sooner than expected haha thanks to that guy). Wolt Market takes a chunk for obvious reasons like service fee or sum, but asking for a “small fee” because you only ordered a small amount of items (like one kg or less), then they ask for more if you order more than their imaginary limit. Service quality went down both delivering and customer support, but still one of the best app i guess.
Services have severely deteriorated
27/09/2024
Ivassavi
My delivery estimate was off I waited over twice as long as the estimate was. Furthermore customer support didn’t even bother to contact me to update me with the issues regarding my order of which there were several both with the restaurant for some reason having to remake my order and the curriers one of which count wait and the other couldn’t fulfil the order due to issue with their vehicle, not to mention that it took over an hour for customer support to even reply. Honestly very disappointing, the services have severely deteriorated leaving a very sour experience will seriously reconsider using Wolt in the future for my food deliveries. Not because of the delay for things do happen that’s life I totally understand though frustrating it is understandable. However for the lack of response and seriously deteriorated customer support from the previously established standard. Wolt’s previously superior customer support was why I was so loyal to the brand and cherished it but seeing it has deteriorated to this point it makes Wolt just the same as any other delivery site except now in foodora for example you can add expedited delivery when you order, leaving Wolt to not even be able to compete with them. So disappointing. End of an era after 400+ orders and my love for Wolt. Will definitely be warning my friends and family about the changes in quality of services at Wolt and suggesting they choose other options.
Services have severely deteriorated
27/09/2024
Ivassavi

My delivery estimate was off I waited over twice as long as the estimate was. Furthermore customer support didn’t even bother to contact me to update me with the issues regarding my order of which there were several both with the restaurant for some reason having to remake my order and the curriers one of which count wait and the other couldn’t fulfil the order due to issue with their vehicle, not to mention that it took over an hour for customer support to even reply. Honestly very disappointing, the services have severely deteriorated leaving a very sour experience will seriously reconsider using Wolt in the future for my food deliveries. Not because of the delay for things do happen that’s life I totally understand though frustrating it is understandable. However for the lack of response and seriously deteriorated customer support from the previously established standard. Wolt’s previously superior customer support was why I was so loyal to the brand and cherished it but seeing it has deteriorated to this point it makes Wolt just the same as any other delivery site except now in foodora for example you can add expedited delivery when you order, leaving Wolt to not even be able to compete with them. So disappointing. End of an era after 400+ orders and my love for Wolt. Will definitely be warning my friends and family about the changes in quality of services at Wolt and suggesting they choose other options.
Scheduled order was late 25 minutes
11/11/2024
katonarobert
The purpose of a negative feedback is to help to improve a service. So I will only ask questions and everybody can agree or not. Will you be satisfied if a scheduled order late ~25 mintes. The order was requested 7 hours before… Will you be happy if a big group of people will wait 25 minutes if the app says “your order will be arrive soon” and you see it on a map that the courier is not even close to the place where you are and he is just picking up the food after the earlier requested scheduled time. How you will handle the situation when you got your food, the courier not even say “sorry for the inconvenience” and you see that there is no heater bag around the food - outside temperature was around 0 celsius degrees - and when you asked the courier why the food is cold and the courier response is that “My hands are wet because it is hot”…  Will you happy when you asked the support, their response will be arrived after one day??  I got a ~30% refund after these what I can spend again for this great service. Thank you, really… I appreciate it that I can use again a not good service. They didn’t even offer other opportunities what I can choose at least. Long story short… I’m asking you, why should I use this service again? Thank you and I hope everybody understands the point and will work to improve this service.
Scheduled order was late 25 minutes
11/11/2024
katonarobert

The purpose of a negative feedback is to help to improve a service. So I will only ask questions and everybody can agree or not. Will you be satisfied if a scheduled order late ~25 mintes. The order was requested 7 hours before… Will you be happy if a big group of people will wait 25 minutes if the app says “your order will be arrive soon” and you see it on a map that the courier is not even close to the place where you are and he is just picking up the food after the earlier requested scheduled time. How you will handle the situation when you got your food, the courier not even say “sorry for the inconvenience” and you see that there is no heater bag around the food - outside temperature was around 0 celsius degrees - and when you asked the courier why the food is cold and the courier response is that “My hands are wet because it is hot”…  Will you happy when you asked the support, their response will be arrived after one day??  I got a ~30% refund after these what I can spend again for this great service. Thank you, really… I appreciate it that I can use again a not good service. They didn’t even offer other opportunities what I can choose at least. Long story short… I’m asking you, why should I use this service again? Thank you and I hope everybody understands the point and will work to improve this service.
No compensation
21/11/2022
iGabesz
I ordered because it said 40 minutes for delivery. After two hours I contacted customer service and they said they could not find a courier. I asked, as long as there is no courier, will they not even start the order? I was told no. So I cancelled the order and went to buy it by car. Then they wrote that I could not cancel because the restaurant had prepared the food. But there was still no courier. This is a bit contradictory. I got home and after 5 minutes the courier rang to say the order was here. I said thank you, I had cancelled and was not available to pick it up. Because I bought the same thing elsewhere in the meantime. I only got half the money back, not the full amount. Even after repeated calls to customer service, I was not compensated, so I was cheated. I don't think it's legal to do that, that you can't cancel an unfulfilled order, especially when they are so late. The estimated time is also a scam, because they should know exactly if there is a courier available in the area.
No compensation
21/11/2022
iGabesz

I ordered because it said 40 minutes for delivery. After two hours I contacted customer service and they said they could not find a courier. I asked, as long as there is no courier, will they not even start the order? I was told no. So I cancelled the order and went to buy it by car. Then they wrote that I could not cancel because the restaurant had prepared the food. But there was still no courier. This is a bit contradictory. I got home and after 5 minutes the courier rang to say the order was here. I said thank you, I had cancelled and was not available to pick it up. Because I bought the same thing elsewhere in the meantime. I only got half the money back, not the full amount. Even after repeated calls to customer service, I was not compensated, so I was cheated. I don't think it's legal to do that, that you can't cancel an unfulfilled order, especially when they are so late. The estimated time is also a scam, because they should know exactly if there is a courier available in the area.

At Wolt, we work tirelessly to bring you the best app we can. That means adding and improving features and functionality, squashing bugs, polishing design, and trimming texts. If you see something not quite working properly, chances are we're already working on a fix.

Version 26.43.0 1 day ago

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The following data may be collected and linked to your identity:
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The following data may be collected but it is not linked to your identity:
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Accessibility

Information

Size: 481.9 MB
Category: Food & Drink
Compatibility: Requires iOS 17.0 or later.

iPhone
Requires iOS 17.0 or later.

Mac
Requires macOS 13.0.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English and 32 more

English, Albanian, Arabic, Azerbaijani, Bulgarian, Croatian, Czech, Danish, Estonian, Finnish, French, Georgian, German, Greek, Hebrew, Hungarian, Icelandic, Japanese, Kazakh, Latvian, Lithuanian, Macedonian, Norwegian Bokmål, Polish, Romanian, Russian, Serbian, Slovak, Slovenian, Swedish, Turkish, Ukrainian, Uzbek
Age Rating: 13+

13+

This app is rated 13+ with content restrictions.

Some content may be rated higher, and may therefore be restricted and managed by the developer through in-app controls.
Learn More

In-App Controls
Age Assurance

Infrequent
Mature or Suggestive Themes
Alcohol, Tobacco, Drug Use or References

Contains
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Provider: Wolt Oy

Wolt Oy has identified itself as a trader for this app and confirmed that this product or service complies with European Union law.

DUNS Number
368358618

Address
Pohjoinen Rautatiekatu 21
00100 Helsinki
Finland

Phone Number
+358 942450307

Email
support@wolt.com