The Aladdin App gives parents, teachers and administrators access to relevant student information and delivers push notifications from your school directly to your device.
Discover some of the major benefits of Aladdin Connect for both parents and school including:
• Book your parent teacher meetings instantly with zero hassle
• Keep up to date with your child's records throughout the school year
• Never miss an update from the school with app messaging
• Reduce the need for notes through the submission of absence reasons
• Submit permissions to the school with the tap of a button
Make sure you check each of the following areas:
• Confirm that your school is currently subscribed to Aladdin Connect and you have completed the registration process with your unique link sent by the school.
• Make sure your phone is marked as a ‘Personal Device’ in security settings in order to receive app notifications
• If you wish to remain logged in select “keep me signed in” from the security settings page
- Please Note: Your device will need to be password protected for this option.
Improved log in process for users with single accounts
Improved noticeboard navigation
Minor bug fixes
Ratings and ReviewsSee All
I find the app really frustrating to use. I would love if the following changes: an option to keep me logged in . I seem to have to repeatedly log in with password almost anytime I navigate away using a link to a website I’m to use for kids homework. Secondly, an option to receive homework the night before (working from home so could really use to have everything prepped and laid out ahead of time as spending all evening after work doing it is really frustrating). Third, there finally seems to be a print button added to homework list but it doesn’t actually work. I have two kids leaving lots to scroll through to read all the homework, I would love to print it off so I have a one pager and can tick things off as I go along. Also would like an easy option to print all attachments in one go instead of going back and forth. Please make these improvements Aladdin developers!
Developer Response ,
You can remain logged in once you have selected 'Secure Device' and 'Keep me logged in' from the 'Security Settings' page in app. This can be accessed on the log in page or by going to Menu > Switch account when within your account. Once these settings have been selected you will only be logged out after two weeks of persistent inactivity.
Your school does have the ability to release the homework in advance if they wish, you will need to contact them directly to request that they use this facility. We certainly do provide it!
There was a very brief issue with the print button mentioned yesterday, this has been resolved and you should be able to print without issue now. I will pass your request to include the printing of attachments in this feature to our development team and will be sure to update this response if any work is done in that area.
If you have any further queries/suggestions you can get us on email@example.com
Never ending problems with login
Problems with opening, loading. Never ending problem. I hate this app
Developer Response ,
Sorry to hear that you are still experiencing issues. In order to rectify this issue we really need to discuss where exactly the problem is occurring. Please reach out to us on firstname.lastname@example.org and we will be more than happy to help!
Is this issue still occurring? We have only seen similar behavior when network activity is lost, however you should not be seeing a cash - it should just timeout after a short period of time.
If this issue is persisting please email us on email@example.com and we will investigate further.
good functionality, if only it was readable
The text font used in the app is tiny, with no option to increase the size. How lazy are these app developers.
Also the link from here for ‘app support’ is a sales pitch for the Aladdin service,’not help on the app. Please up your game. Fair, could try harder.
Update: Thanks for the quick response. I see how autocorrect had messed with my original review. Hopefully it’s clearer now. Really the app should use Dynamic Type or some form of scalable font on iOS.
Developer Response ,
Update: Thanks for getting back to us. The font size is, as you noticed, something that is controlled on our side. I will pass the details of your request on to our development team and we'll go from there.
Sorry to hear that you're having trouble with Aladdin Connect. It's not clear from your review where exactly the issue lies. Would you mind contacting us directly on firstname.lastname@example.org to discuss?
Thank you for pointing out the issue with our support URL. It currently links to the homepage of our website, while the support information is accessible from there - we should be linking to it directly. This will be fixed in the next release. In the meantime please see here (https://www.aladdin.ie/connect_app_faqs.html) for support.
Up to six family members will be able to use this app with Family Sharing enabled.