Love the app and getting better and better all the time. I’m in to my second year of using Alexa and the app, love the routines and lists, just word of warning you need good data connection on your phone if you intend to use shopping lists and deleting items as you go.

We are based in Ireland and so far the Alexa echo 8 cannot answer most of the simple questions asked, it thinks the device is in the US even though we set the correct location in Ireland. It doesn’t recognise a lot of locations, businesses, websites or places of interest in Ireland. We’ve tried to figure out what the problem is but so far everyone that tried to rectify the problems cannot seem to get it to recognise we’ll known places or shops in Irrland. We also failed To get the web Calling function set up. We bought this fir our 80 yr old mum. We all have google home devices and they work brilliantly but we got the echo show fir it’s video function but it’s useless if it cannot recognise its location and relevant services, businesses etc in Ireland. Can anyone help because maybe we’re missing something very simple????

I find that Alexa no longer gives answers to anything I ask. All I hear is “I can’t help you with that” or “I don’t know how to help you with that”. The volume level on my new device is awful. When I try to speak to her, she can’t hear me, but she can hear my dog bark to tell me they want a treat. It’s so hard to get her to hear me when an alarm is going off. I end up screaming “Alexa” out of sheer frustration, because the alarm going and the device not stopping is so overwhelming. Alexa was great in the past, now it seems as if it’s incapable of doing anything now.

The most important feature, listening to commands is very poor. It does not hear you. Google mini hears me in the other room and Alexa still does not hear me unless I yell. GoogleMini is much smarter in terms of conversation semantics and answering to requests. In terms of sound, Alexa is better, but once the volume is past 5 it does not hear you unless you go so close that you might as well press its buttons for stuff like Volume. I did all the calibrations, ... it’s just inferior to Google mini and to what it is supposed to be- answering and understanding commands- it’s the main feature.