Track item, Click & Post, Pay Customs Charge, Online, Shop, Post Office Locator
Track & Trace:
Track & Trace allows users to track the progress of a delivery online, from acceptance right through until the item is delivered. Users can enter up to 5 tracking numbers at a time so that they have full visibility of their item (items).
Click & Post:
Our Click & Post service offers a fast and convenient way to purchase your postage labels or book a shopping return online all at the touch of a button. You simply buy your postage label by entering what you want to send, followed by the destination you are sending it to, once the postage label has been purchased you print your label, attach it to your item and drop it off at your nearest post office. If you don’t have a printer, our postal worker will print it for you in the post office.
Take the hassle out of returning your item with Click & Post, simply book your return online and decide whether to have your item collected from you at your convenience or else drop it off at your nearest post office or one of our other drop off locations. If you are having your returns item collected there is no need to print any returns label as our postal worker will have done this for you before they collect the item.
Unsure about the cost of your item. Our simple online postage calculator tool allows you to calculate your costs based on the weight of your item and the destination it is going. Our size guide provides you with examples of the different item weights. You can also view all of the prohibited items, so you know what you can’t send. Once you have purchased your label simply, print it off and drop your item at your nearest post office. If you don't have a printer our postal worker will print the label off for you in the post office.
Our online shop gives users the full post office experience online, users can purchase from our full suite of stamps, buy postage labels, pre-paid packaging as well as our top selling mobile phones.
Paying Customs Charges as a guest
If an item is coming from outside the EU, Irish Revenue will apply a customs charge. This customs charge must be paid to An Post within 16 working days for your item to be released for delivery. Users can pay this custom charge easily online using their tracking ID and customs reference number. There is information provided to assist customers with paying for the charge, along with FAQ’s for any queries they may have. Store locator:
You can use our store locator to search for a Post office, Post point or Parcel locker by entering the county either using our map view or list view.
You can contact us using our online form or by contacting us on the following numbers:
Post and Parcels enquiries: 353 (1) 705 7600
State Savings enquiries: 1850 305060
Click and Post. Pay a customs charge. Online Shop.
Ratings and Reviews
Great app but what would be a great improvement is if it notified you when there is a change in postal rates.
Items going missing
An item I ordered recently from China was delivered to An Post , only for it to be sent to the Netherlands. When I enquired to An Post I was fobbed off and told that only the Sender can enquire about my missing item.
This is absolute denial of responsibilty by An Post and passing the Buck back to the Sender. In Future , where absolutely possible I will use a Courier service.
In contrast , when I contacted the Seller they refunded my money within two hours no questions asked. They have confirmed that my correct address was on the parcel.
I find it absolutely astonishing that it arrived in Ireland and then sent to Holland instead.
Works well, a few improvements needed
Pretty well rounded application, however if there could be option of saving tracking information for future use tgen that would be great. Currently you have to type in every time.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Financial Info
- Contact Info
- Usage Data
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- Post Consult International
- 9.3 MB
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Age Rating
- © 2021 An Post
Up to six family members will be able to use this app with Family Sharing enabled.