SSE Airtricity 4+
Airtricity
-
- Free
iPhone Screenshots
Description
Take control of your energy and manage your SSE Airtricity account on the go. Our updated free app gives you access to every My SSE Airtricity service, and it's available to all SSE Airtricity residential customers
Here’s what you can do:
• Quick and easy login. Save your details for future account access.
• Secure in-app payments through Global Payments.
• Top up using quick-select amounts and securely save your card details for future payments.
• Quick and easy meter read submission to help avoid estimated bills.
• Manage your account. Update your email address and other personal details.
• View and pay your bills and see your bill history.
Supported Devices
To give our users the best experience this app has been designed to support the latest Apple devices. Please make sure the device you are using meets the minimum requirements of iOS 11 or higher.
Please note the app has not been designed for iPad use.
Please note that this app is designed for SSE Airtricity domestic energy customers only.
What’s New
Version 3.3.55
Adding Bill Estimator, a new feature which will enable customers to see an estimate of their upcoming bill. This will help customers to plan for their upcoming bill amounts.
This will also allow the customer to then submit the meter reading used if they are happy with the estimate.
Ratings and Reviews
App and website need work done
The app and website has had an issue for the past few months now. I couldn’t make payments on both as I get an error message every time I try to make payments which leaves me to having to ring them which we all know could take a while before you could actually speak with a human being. what’s the point of having an app and a website that’s not convenient for the customers
App & Web completely unusable
Both app and web causing massive login issues once logged out even if password is correct. Have tried to clear cache and cookies from customer service agents suggestion but did not help one bit.
Have not been able to make payment via app for months now and having to call to make a payment every time which takes up much of my day. App and web are both completely unusable, can’t access own account details, billing etc to make payment, literally just relying on blind trust of calling an agent till someone picks up to make the payment without the bill in front of me, extremely poor app, poor service, terrible and very disappointed especially having been a long time Airtricity customer.
App is slow, login is a pain
I’ve to agree with the negative reviews, unfortunately: the login experience is awful, as I’ve (as everyone should) a non-trivial unique password, and rely on iCloud password manager that isn’t supported here (crashes the application). Pasting the password doesn’t work either, took me 4 attempts at carefully typing in a long and meaningless text just to get in!
Depending on the time of the day, responsiveness goes from slow to unusable: overall, I see no reason why I should use the app over the website.
App Privacy
The developer, Airtricity, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Airtricity
- Size
- 60.5 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- SSE Airtricity is a trading name of SSE Airtricity Limited which is a member of the SSE Group. © SSE Airtricity 2020 Copyright Notice
- Price
- Free