Cork Park by Phone 4+

I’m glad this app has been developed but there are a lot of areas this could improve.

- multiple (saved) cars
- language (credit account, would be clearer if it just said ‘pay’)
- a top up processing fee is very dated and will possibly lead to me not using the app
- a 20c fee for a reminder of when your parking expires is outrageous - this should be free and should be a push notification from the app
- branding should be under the cork city council umbrella, it’s just inconsistent and confusing
- some sort of perk for using the app could improve adoption. I.e park 5 times get a 6th time free or 15 min free parking.
- topping up is outdated too, a metered billing option would be much nicer. I.e. park 6 times in a month, get billed €12 that month, park is 20 times, get billed €40. This would also reduce your payment processing costs as you would be bundling parking fees into on transaction a month.

I really hope you take some of this feedback on board. Best of luck with future development.

I have never written a review before, but I feel it’s necessary to share my experience to help others avoid this app. I feel completely scammed, and I don’t understand how the city council allows this.

First, they charge a €1 fee every time you top up your account. Additionally, they charge €0.20 for receiving a reminder message, which they could easily do for free within the app. You can’t select the parking duration by hours: if you need to park for 1 hour, they force you to pay for 2 hours.

Honestly, you guys can do better. We already pay enough taxes to deserve better service. Visually and in terms of branding, the app is a disappointment. It feels insecure and looks like it was made by scammers.

I just tried to jump through the hoops to pay for parking in a random location. I just wanted to eat in a cafe. No parking meters around so I tried the app. Went through multiple steps to try and pay but then I cannot pay directly with a card. I have to top up to be able to pay and the process involves a fee. Not to mention that you have to be careful when selecting your parking place in a map.
Good luck with tourists!