Iconic Health Clubs Smithfield

Name: Iconic Health Clubs Smithfield
Rating: 1.4 (15 reviews)
Author: Clubwise Software Ltd.

Health & Fitness

Only for iPhone

Free · Designed for iPhone

15 Ratings
Ages

4+
Years
Category

Health & Fitness
Developer

Clubwise Software Ltd.
Language

EN
English
Size

179.5
MB

iPhone

Our app has been developed to help you get the most out of the facilities and services we provide. Within our app you can now book into any of our extensive range of weekly fitness classes while on the go. If the class is fully booked you can simply add yourself on to the waiting list and you will be notified if a space becomes available, giving you even more opportunity to attend your favourite classes. Our easy to use app also allows you to manage all your class bookings, so if for any reason you are unable to attend a class you can simply cancel wherever you are via our app. Other great features such as refer & reward give you the opportunity to recommend us to your family and friends, and get rewarded if they join. Our aim at Iconic Health Clubs Smithfield is to make your experience fun, motivating and as seamless as we can

Ratings & Reviews

1.4

out of 5

15 Ratings

Terrible
22/06/2024

Blahcrottilaura
Terrible and poorly designed app. Considering you get blocked from booking classes if you book and miss more than two classes you would think they would design the app so that you could, in fact, cancel a booking (within two hours from the start time as instructed). However the app is so bad that along with all the other issues the other reviews mention (can’t log in on WiFi, having to log in every time, terrible UI ext) we also get the charming features that the app just simply will not let you cancel a booking. It just crashes. For a gym that charges €120+ you would think they could afford to give the members a proper app, since it’s the only way to book and access classes.
Terrible
22/06/2024

Blahcrottilaura

Terrible and poorly designed app. Considering you get blocked from booking classes if you book and miss more than two classes you would think they would design the app so that you could, in fact, cancel a booking (within two hours from the start time as instructed). However the app is so bad that along with all the other issues the other reviews mention (can’t log in on WiFi, having to log in every time, terrible UI ext) we also get the charming features that the app just simply will not let you cancel a booking. It just crashes. For a gym that charges €120+ you would think they could afford to give the members a proper app, since it’s the only way to book and access classes.
Not fit for purpose
05/03/2023

kaerobe
Basically all you can use it for is checking in. No apple health integration that the old app had which for me is massive. Slow to load saved exercises and you have to loop them if youre doing circuits as you can’t repeat exercises. Real pity as I exercise using the app at home too. No carry over of points.Recently got logged out of the iconic app so I’m stuck with this.
Not fit for purpose
05/03/2023

kaerobe

Basically all you can use it for is checking in. No apple health integration that the old app had which for me is massive. Slow to load saved exercises and you have to loop them if youre doing circuits as you can’t repeat exercises. Real pity as I exercise using the app at home too. No carry over of points.Recently got logged out of the iconic app so I’m stuck with this.
Developers don’t seem to care about broken functionality
01/09/2023

leoleovich
Reported broken feedback system 6 months ago. Got response it’s gonna be fixed. Since then nothing - still broken, can’t leave feedback about my experience in the gym.
Developers don’t seem to care about broken functionality
01/09/2023

leoleovich

Reported broken feedback system 6 months ago. Got response it’s gonna be fixed. Since then nothing - still broken, can’t leave feedback about my experience in the gym.
Points Balance is Zero
05/10/2022

Pax-hibernia
I go between Camden Street and Smithfield during the week, and my points balance on 1Escape is 0, even though I should have over 100k points.Not as good as the old app, which was faster and easier to navigate.
Points Balance is Zero
05/10/2022

Pax-hibernia

I go between Camden Street and Smithfield during the week, and my points balance on 1Escape is 0, even though I should have over 100k points.Not as good as the old app, which was faster and easier to navigate.

This version includes bug fixes for issues identified in the previous version.

Version 3.6.8

20 Aug

Data Linked to You

The following data may be collected and linked to your identity:
- Health & Fitness
- Location
- Contact Info
- User Content
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics