Parking Tag 4+

You control it

The application is simple to use. It locates where you are and points out what colour parking area you are in. It allows you to buy an exact amount of parking - say 33 minutes - as opposed to the APCOA app which obliges you to buy a predetermined chunk of parking time, even if you don’t need all of it. Overall, a superior product.

Developer Response ,

Hi Noel, thank you for your feedback! The GPS map will always guide you to the closest Parking Tag zone, please always ensure to check local signage to confirm this!

Recent app/db change causes default car to change

I’ve been using this app for parking for years. Recently the app started choosing an old car reg instead of my current one and I got clamped as a result because the parking ticket was invalid. I have a couple of years of transaction history to show my default vehicle is my new one. When I tried to query this with parking tag they said nothing had changed on their end and my default car was set to my old car despite my transaction history showing I have been parking the new car as default for years now. Highlighting here to hopefully help others to avoid getting caught out. Parking tag offered no apology or reason why my default car changed recently despite my assertion it had. Dublin City Council confirmed to me others have reported the issue.

Developer Response ,

Hi, I am sorry to hear you have been clamped. Customers are responsible to add and remove vehicles to their account accordingly. On the app, if you swipe left on vehicles, it will give the option to choose a different car. You are not required to add a default vehicle. You can still appeal this with the DSPS. You would have to provide proof of parking, under the incorrect reg. If you require any assistance or have any further questions, please get in touch.

Strange payment terms

So I was using the app for the first time in a while, so I needed to add and authorise a new card. Paid for my parking, €1.60, and noticed €20 came from my account. Support told me that in their terms and conditions, I would have set an auto top-up amount, five years ago, when I created the account.

It would probably be nice to remind customers this fact when they’re adding a new payment card, or at least have a notification in the app that the money is coming out.

For occasional use, don’t create an account, either pay by text linked to your phone credit or use the once off method. The payment terms for app accounts are slightly gangster.