Reflex Active Red 4+

Great Watch but app could use some improvement

I have the series 15 watch, I love it. The watch itself is great and the app is good but I think it could be better. Things like more information syncing with Health on Apple products, like heart rate syncing from the hourly monitoring of it as opposed to only when you manually get the watch to check your heart rate. When I tap look at more records at the bottom of the screen in the app it only shows a blank page, it doesn’t load anything.
Unsure if it’s the watch or the app but it claims I woke up 3 hours earlier than I did or else I briefly woke but it didn’t register that I went back to sleep, therefore giving an inaccurate reading as to how many hours sleep I got.
If there were a few more features in the app and the things mentioned above were added/fixed I would definitely give 5 stars. I give 5 stars for the watch itself, but 3 for the app at the moment.

Developer Response ,

Hi, I am sorry to see the problems you have experienced. Please contact customerservice@peershardy.co.uk with further details and we would be happy to assist you.

Worth buying

This is a great little smart watch

Developer Response ,

Hi, thank you for your 5-star review! We appreciate the time taken to offer feedback.

Confusing and inaccurate results

My main criticism of this app is with the “Sleep” reporting. It is inaccurate because it does not correctly recognise periods when I am awake. On several occasions when I was awake and conscious of that the app reported zero hours and zero minutes awake.
Each line of the analysis begins with the word “BEYOND” which makes absolutely no sense in the context of the statistics being shown.
The functions controlled by the app are at best dubious in their accuracy.