Revolut ＜18 4+

Revolut

It’s such an amazing app for going into town and it’s so handy and an easy way to start saving if your not very good at it like me I would really recommend this app I would like to suggest though that this app can be used offline because I hate when I’m in town and don’t have money for a bus or to buy smt and I ask my dad to send me over some money on Revolut and it doesn’t send through because I don’t have any internet so if that is possible I would appreciate it

Over all such a good app for kids and teens to start learning about saving money and spending it to !!

No independence, no control

While the overall app is great, I do not suggest this for those over the age of 16. I have a job, bought myself a car, have wages and bills that need to be paid, yet I have absolutely no control of my own money. I had to open a separate bank account in order to send, receive and manage my own money, rendering this app completely useless for anyone else who is looking for a bank app to do the same. It is quite ridiculous that I have to ask permission from a parent to send money to friends as I’m nearly 17, and they agree. Also the fact my employer cannot do credit transfer as you do not get your own IBAN/BIC. Deleting this app as it has no purpose to me. However, for teens and pre teens age 15 and under, I would highly recommend it. My 11 year old brother uses it to earn his pocket money, pays for his Xbox games/memberships etc. If anything I would recommend an “upgrade” like those age 16 get with Apple Pay, so that you can send and receive your money wherever and whenever you want.

Revolut clearly has a huge security issue and will do nothing to help it’s consumers.

Revolut kids is a great app for all the usual reasons. However, it offers absolutely no support when something has gone wrong. My card details were stolen seemingly out of nowhere and I had received absolutely no support from revolut. The only place you may receive support is on the revolut +18 app. Nowhere on the website does it offer even an email to contact. This may not seem like such a big issue for parents with younger children. However, with older teenagers and them having the capacity to sort things out themselves, I find it shocking that <18 offers no FAQ nor chat support.

I have come back to this draft after receiving a new debit card, and the issue is still the same: There are people with my info and again revolut offers no support. It was only for the fact that I had not activated my card did I get a refund for the attackers purchases. It’s shocking that revolut doesn’t have any 2FA verification system that would require you to confirm your purchase through the app as regards to online purchases. At the very least through suspicious devices or IP’s.

I will emphasise that I do not save my debit card info anywhere, yet here we are again.

Revolut clearly has a huge security issue and will do nothing to help it’s consumers.

Developer Response ,

Hello there. Thank you for taking the time to share your review with us. We've made sure to pass your feedback over to our team, and are sorry to hear about the issue experienced with the Revolut Under 18 card. Currently, customer support is not offered in the Revolut Under 18 app. The lead parent, as the Revolut Under 18 account’s legal owner, can contact us via in-app chat to resolve any issues or ask questions regarding the account. There's more information about this here: https://www.revolut.com/legal/revolut-under18/. They can contact us by going to Profile > Help > How can we help > Chat with us. Alternatively, the lead parent can reach out to our team via private message on Facebook, Instagram or X. We'll do our best to help.