AIB Mobile 4+
AIB
Allied Irish Banks, p.l.c.
-
- Free
Screenshots
Description
What's banking without a mobile app?
With the AIB Mobile Banking app you can manage your everyday banking anywhere and anytime, from your phone. Freedom and flexibility to do whatever you need, whenever you want.
Meeting your needs:
- If you want to become an AIB customer and need a current account, you can open an AIB account on the AIB app if you're aged 16 and over, live in the Republic of Ireland and have a valid passport or other acceptable Photographic ID.
- Personal Loan: Use the app to apply for a personal loan or loan top-up, up to €30,000.
- Overdraft: Apply for an overdraft in your app in minutes.
- Credit card: Apply in your app in minutes.
Making and managing payments has never been easier:
- Pay another AIB customer with Pay a contact using just their phone number. Maximum transfer is €1,000
- Simply pay another Irish bank account with a one-off payment up to €1,000
- Avail of Apple Pay, & Fitbit Pay.
- Quickly manage standing orders & debit debits
- View, print, save & share up to seven years of statements.
Safeguarding your banking:
- Strong Customer Authentication (SCA) adds an extra layer of security to your online shopping.
- Tap your transactions to see more information like the time, date and type of transaction made.
- Freeze your lost card to keep your money safe – and it's just as easy to unfreeze the card if you find it.
- Need a replacement card? Use the app to cancel your old one and have a new one posted to you.
- Secure Login - Use a compatible smartphone to login securely with FaceID or TouchID.
You can also use the AIB Mobile app to:
- Quick balance: Check up to two balances without logging in.
- Change your address: If you have a sole account, you can change your address on the AIB app.
- See your PIN: If you forget a Debit card PIN you can see it in the app.
- Open a Savings or Current account: You can open an account in minutes
And much much more…
To use the app you need to be registered for AIB Phone and Internet Banking.
For AIB Mobile information and FAQ's visit: https://aib.ie/ways-to-bank/mobile-banking
For information about our Loan products visit: https://aib.ie/our-products/loans
AIB Mobile is available 20 hours a day, subject to our terms and conditions – we have some nightly maintenance needs.
Transaction fees and charges, and transaction limits may apply.
Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland
What’s New
Version 4.68.8
We have some exciting features in this App release. You can now request a Credit Card limit increase on the Mobile App, amend more values in a standing order, make a donation to a Charity and see extra details on your Credit card transactions. We are also adding some security messages when making payments, there are some updates on the payments log screen and new functionality enabling Open Banking non-domestic SEPA payments, made available without the need for card reader.
Ratings and Reviews
Patrick
I have used the AIB online banking app for a few years now and overall I find it very good and easy to use, there are a couple of issues that bug me however and it revolves around my Visa account,
when paying a bill online I used to use either my current account or Visa account, however I am now no longer able to pay a bill by Visa, only from my current account, I was never given an explanation for this (just got the standard ‘we no longer provide this service’ answer, I was told I can still pay a bill by Visa by going into the post office and using my Visa card, eh ... hello, the whole idea of online banking is to make things handier and to save the customer from having to physically leave the house to do this,
The other issue I have, I used to sometimes transfer money from my Visa account into my current account, AIB have also stopped customers from being able to do this, again AIB never gave me an answer for this and told me I can still do it but I would have to go into the bank, withdraw money from my Visa account and then deposit it into my current account, again this is stupid and now I have to waste my time queuing up and then waste the AIB staffs time physically withdrawing and depositing funds when I should be able to do it online in a few seconds, it just makes no sense,
However overall I am glad to be able to do lots of other stuff online and the AIB app is very easy to use.
Latest update
That is outrageously that you do not care about your customers. Once you understand that your latest release caused loads problems why you didn’t roll back all what you did? Have you ever heard about an incident management? Instead of rolling back the app you drop all employees to follow up with every customer!!! Now my customer experience talking with support. Nothing was resolved. Finally I was told to use a new phone. Technology: That is a most stupid idea I ever seen to use a browser at the background to process operations. I have never seen such outdated technology and so poor interface. Your advises: Do you think I should care about the browser? Probably you used safari and Chrome before and to save the money on development process you decided to use the same on both OS. Great idea to save money and limit expenses on development, but that have a great impact on your customers! Finally no help and problem have not been sold. I am really won’t envy support team to follow up that stupid decision.
Update:
I found out the solution. I think it might be helpful for you to bear in mind another factor that might have impact on the security update. I found out that each time I tried to proceed the security update I was at work. I tried install update via mobile network and it passed. So probably some of networks might have security settings that block your update. Together with your recommendations you need to check if client connected via Wi-Fi or mobile network.
Utterly hopeless
Went into AIB branch and asked to set up an account. They said I had to do this online if I didn’t have a revenue tax number. (I’ve just moved back from the UK and have been living there 6 years and now living with my parents in Ireland and just secured a new job).
I set up my account online, did the ID check and then the app crashed. I called AIB and they said my registration number will be posted out to me. 3 weeks later and no letter. I called AIB back and they said I have to come back in again in person and present my ID as well as proof of address. I informed them I’m living at my parents and therefore my name is not on the bills. I asked can they resolve the app crash issue as my ID check had been successful using it before it crashed. They said they cannot resolve the IT issue of the app and my account cannot go ahead now without proof of address even though you don’t need proof of address when setting an account up on the app. Absolutely hopeless service and terrible customer service. Didn’t apologise once for the app not working and didn’t make any effort to contact IT and try to resolve the issue. AIB please take some responsibility for your IT issues and assist to resolve them and not keep someone waiting 6+ weeks just to set up a bank account…
App Privacy
The developer, Allied Irish Banks, p.l.c., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Allied Irish Banks, Public Limited Company
- Size
- 152.3 MB
- Category
- Finance
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Apple Watch
- Requires watchOS 3.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2024 Allied Irish Banks, p.l.c. All rights reserved
- Price
- Free
Supports
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