Tesco Ireland - Home Shopping 12+

With such a big delivery business how can this app be so bad? The old one was terrible too. It just crashes out when I want to see old orders and now wont let me log in to desktop version on my iPad - frustrating - come on Tesco - this is supposed to make our lives a little easier.

This app is a great idea and should be a big help for customers but instead it’s completely inadequate and not fit for purpose so a huge frustration and waste of time. The search function is abysmal, a major flaw in an app like this which wastes huge amounts of time for users, the interface is clunky and non-intuitive and basic functionality available when shopping on the website such as the ability to add picker instructions and substitution preferences is missing which means the customer’s ability to ensure that the order is as accurate and complete as possible is significantly reduced. Really disappointing

The ideia of buying online and having all of your groceries delivered is great but the app is really bad and dissatisfied, the search area is terrible and doesn’t work unless if you write the thing exactly the brand and name of the product (but the very right spelling, one miss word it won’t find), the checkout mode is always with error and if the payment doesn’t go through we’re not able to see it. My shopping haven’t been delivered twice because of some app trouble and nobody contact me, the app showed that was done but it really wasn’t. Every time that I need to do my online shopping is very stressful and frustrating with the app. It need a update ASAP.