Airbnb 4+

Airbnb does a spectacular job keeping me and my 4 Galilee B&Bs running smoothly. The continual tips are geniuses in keeping the whole Airbnb community on track as to what world travelers are looking for, thus shortening the learning period, unlike most new businesses where it can take years to learn the market.
I have worked with other b&b platforms but now only work with Airbnb because of the feeling like the company really cares about guests and hosts equally.
Thanks!!

Airbnb, your service is indefensible, marked by a complete lack of responsiveness to customer concerns, poor communication, and a distressing absence of empathy. The vacation I just concluded under Airbnb's purview was not only marred by dissatisfaction but also had a profound and detrimental impact on my well-being. Your lack of assistance only intensified the negative experience, emphasizing the urgent need for a comprehensive reevaluation of Airbnb's customer service approach.

The subpar standards maintained by Airbnb demand an immediate overhaul. Enduring a prolonged lack of hot water for two and a half out of the three days in an Italian setting is not merely inconvenient but deeply unacceptable. Returning to chilly conditions after exhaustive days without a proper shower, due to Airbnb's negligence, is not just ludicrous but emotionally and physically taxing.

The paltry offer of 30% compensation reflects poorly on Airbnb's commitment to genuine customer satisfaction. This response is inadequate given the severity of the situation. Anticipate the lowest rating and a scathing critique from me. Following the shocking response I received, any positive expectation I may have had for Airbnb is now nonexistent. I demand not only compensation from the property owner but also a meaningful redressal from Airbnb to rectify the deplorable attitude I've encountered under your corporate banner.