bit בי‪ט‬ 4+

Click to open the app. The terms page comes up. Scroll all the way down. And nothing else comes up. No I Agree button. Can’t use the app now. It worked before... iPhone X.
Apparently per your response it appears in black on black. So can’t see it. So just pressed blindly at the bottom to make it work. Suggest to change the button color or text color.

Hey, thanks for the feedback.
I checked, and didn't find it difficult to confirm the terms.
Note that on your device the confirmation of the conditions appears in black at the bottom of the screen and can be clicked to continue.
Ofir, Bank Hapoalim

I tried to pay to a food stand through the app - and received an error that the payment was not successful and that I should to try again. After several unsuccessful attempts I decided to pay them with cash.

Surprisingly enough, a couple of days later I received a SMS from Bit that the transaction I tried to made was completed. Meaning I was double charged for the same amount.

Looking at the transactions on Bit afterwards, I saw the payment was sent 6 hours later then the original time!

When I tried to contact Bit’s customer support - they at first denied my claim and after more investigation from their side they said they can’t do nothing and that I should contact myself somehow to the owner.

In conclusion, I expected a much better support from an app that handles so many users transactions. As a constant user I will no longer use this app.

Hello, in case the transfer is approved by the beneficiary, you can contact him and ask him to make a counter transfer. I would like to receive more details from you, for this purpose I will need you to contact us in the messenger of the Bank Hapoalim Facebook page. enshirah, Bank Hapoalim.

It says supported in 3 languages well I’m pretty sure that’s false. If someone could tell me how to switch it to English I would really appreciate it. I’ve noticed this a lot with new app.’s they advertise English and then you get panic attacks lol trying to find the option button ! Hope to hear from someone soon .

Hey ,right now the app only exists in Hebrew. I will forward the feedback to the relevant department. enshirah- Bank Hapoalim