ChargerSync is a reliable and convenient tool for EV drivers to control and customize their charging sessions, so that charging your EV becomes a seamless experience.
Designed to operate exclusively with the Terra AC charging solutions, ChargerSync provides an extended set of digital features designed to make charging simple and efficient regardless of your level of experience as EV driver.
The ChargerSync app works with Terra AC charging solutions via Bluetooth, Wi-Fi, 4G and Ethernet connectivity. You simply configure the charger to the communication interface you want to use.
Main features include:
• ChargerSync Account - Conveniently view and manage one or multiple Terra wallboxes with a single account. Easily sign up and setup your account via the ChargerSync app.
• Authentication - Use ChargerSync to start and stop your charging session with just one tap. Manage and authorize RFID cards to be used with your Terra AC charging solution.
• Charging - View real-time charging status, like the charging power, and if configured, the cost of your current charging session. Use the schedule feature to define a charging schedule that starts and stops your charging sessions automatically.
• Statistics and Costs – Set different prices for electricity depending on the time of day, allowing the app to share detailed information on charging costs at home. ChargerSync also provides a quick way to see all charging sessions performed via your charger.
• Safety - Balance the charging power of your Terra wallbox to leave enough headroom for the rest of your electrical appliances at home.
New features to the ChargerSync update include:
• Reimbursement reports – Retrieve and easily export company car charge sessions with company car tagging.
• Charger sharing - Set free vending schedules to share your charger with family, friends or visitors without using an app or RFID card.
• Notifications – Receive notifications as soon as wallbox updates, such as the latest firmware upgrade, become available.
• Remote control – After configuring the charger, EV drivers can start/stop their charging session and access their charging information from anywhere with an internet connection via Terra AC charging solution.
• Global support – ChargerSync offers support for over 25 languages and 100 currencies.
* ChargeDot recommends using the ChargerSync Web Portal for commercial operation and sites with multiple chargers.
Hello,It would be most helpful if the app could present the battery precentage while charging like in public chargers.Best regards,Boaz
Works, but takes a while to connect
z33v
Nice entry level features. Takes a while to connect to charger with Bluetooth compared to other chargers. Can't set speed or charge from app as you would with the tesla app. Logs out oocasionally and then you must have internet to start using it, which usually happens in an underground parking with no reception
not an improvement
Barbambya Kirgudu
legacy version was terrible, this is marginally better. it doesn’t require to relog every 3days and is more stable when connecting via wifi but this is it.graphics is pointless, buttons close essential info. summary information isn’t availability, etc.i rank ABB as a quality company, but the app is terrible
WiFi connectivity problems
kyelik
Need to log out and log in again in order to be able to connect with WiFi. No notification is given when vehicle is fully charged.
Developer Response
Hi! We are sorry that you are experiencing problems with our app. We value your input and take customer feedback seriously. We are actively working on these issues. I would advise to regularly update the app as these updates contains improvements based on the feedback we get. Sincerely, the ABB E-mobility team
ChargerSync 3.5.0 adds these improvements and bug fixes!
Optimized BLE scanning logic to be compatible with more charger models.
Fixed other known issues.
Version 3.5.0
The developer, Chargedot Shanghai New Energy Technology Co., Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Contact Info
User Content
Identifiers
Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Usage Data
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Provider
Chargedot Shanghai New Energy Technology Co., Ltd
Size
94.2 MB
Category
Lifestyle
Compatibility
Requires iOS 15.3 or later.
iPhone Requires iOS 15.3 or later.
iPod touch Requires iOS 15.3 or later.
Mac Requires macOS 12.3 or later and a Mac with Apple M1 chip or later.
