WhatsApp Business 12+

Name: WhatsApp Business
Rating: 4.5 (41719 reviews)
Author: WhatsApp Inc.

WhatsApp Inc.

- 4.5 • 41.7K Ratings

- Free
- Offers In-App Purchases

iPhone Screenshots

Description

About this app

Everything you love about WhatsApp plus built-in tools for business
WhatsApp Business is a free-to-download app with built-in tools to help you work smarter, build trust, and grow your business.

You get free calls* and free international messaging* plus business features to help you do more with conversations.

Download the app to get business benefits like these:

• Work smarter. Save time by letting the app do the work for you! Send customers automated quick replies and away messages so you never miss an opportunity. Use labels to quickly organize, filter, and find important conversations. Create a status to share an offer or news, and even take orders and payments** in-app to create a great customer experience.

• Build relationships and trust. With a professional business profile on a secure platform, you build credibility and trust with customers. Use the app to provide more responsive customer support and build long-term loyalty. Subscribe to Meta Verified*** to reinforce your authenticity.

• Sell more and grow. Get discovered, advertise, and make more valuable customer connections. Boost sales by sending targeted offers to customers; create ads that click to WhatsApp; showcase your product catalog; and give customers the convenience of in-app orders and payments.**

FAQs
Are all features free?
The app is free to download and use, with a mix of free and paid features.

Can I still use my personal WhatsApp?
Yes! As long as you have two different phone numbers, your business and personal accounts can live together on a single device.

Can I transfer over my chat history?
Yes. When you set up the WhatsApp Business app, you can restore a backup from your WhatsApp account to transfer your messages, media, and contacts to your business account.

How many devices can I connect?
You can have a total of five web-based devices or mobile phones on your account (up to 10 if you subscribe to Meta Verified***).

*Data charges may apply. Contact your provider for details.
**Not available in all markets
***Available soon globally

Terms of Service: https://www.whatsapp.com/legal/terms-of-service

Learn more about messaging privately: https://www.whatsapp.com/privacy

Learn more about WhatsApp safety: https://www.whatsapp.com/security

21 Jan 2025

Version 25.1.79

• You can now add sale price to items in Catalog to create discounts and promotions.

These features will roll out over the coming weeks. Thanks for using WhatsApp!

4.5 out of 5

41.7K Ratings

Need the same number for the business and the personal..

.. all of the clients have the personal number and commitments with us through it.. it would be a hustle to change it, I understand the problem with it but maybe have an option that new chats will go directly to business and if you want you could switch it to personal.. other than that great idea

App crashes very often

So overall I have really enjoyed this app with its business tools. However since October I have been experiencing frequent app crashes (during typing, recording voice msgs, general use). Therefore msgs need to be rewritten after reopening the app. To make things worse - their technical support shook off from their responsibility and suggested I reinstall my iOS as a new iPhone (and erase my backup). This will not do. Therefore until this issue is fixed - I am keeping whatsapp as a secondary messenger and making telegram as my primary

Worst user experience ever

I have been trying to connect my business number to WhatsApp business a lot of time.
While verification, I got an error that WhatsApp couldn’t send me an SMS that I should try within one hour again.
But that problem didn’t resolve at all.
I tried to send a ticket to support but all I got was ai generated response.

Reddit user suggested that I should use the language of the country and trying to activate it. And That worked !

Eventually, I succeeded in activating, but it costed me releasing my number and changing it, gave one star and 0.5 star is more than enough for that costed me. while trying to solve this problem, I saw the Internet full of complaints of the bad user experience personal& business WhatsApp users are experiencing.

I hope someday all these meta apps become user-friendly oriented and not only ads oriented

The end user is sick of pushy businesses and ads.

The developer, WhatsApp Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

Purchases
Financial Info
Location
Contact Info
Contacts
User Content
Identifiers
Usage Data
Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Information

Provider

WhatsApp Inc.

Size

269.3 MB

Category

Business

Compatibility

iPhone: Requires iOS 12.0 or later.

Languages

English, Arabic, Bengali, Catalan, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Malay, Marathi, Norwegian Bokmål, Persian, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Urdu, Vietnamese

Age Rating: 12+ Infrequent/Mild Medical/Treatment Information Infrequent/Mild Horror/Fear Themes Infrequent/Mild Profanity or Crude Humour Infrequent/Mild Mature/Suggestive Themes

Location

This app may use your location even when it isn’t open, which can decrease battery life.

Copyright

Price

Free

In-App Purchases

Meta Verified for business ₪53.50