Changed: - The option to accept complaints without proof and a detailed statement is now explained more clearly to help prevent misunderstandings. Fixed: - Airports in PUIs have been expanded: PUIs can now also be created for previously unknown airports. - Closed complaints are now displayed correctly again, even when no open complaints exist. - Live tracking on iOS now works correctly when location permission is set to “Always”.

Fixed: - Dispatchers were unable to assign drivers. This error has been corrected and the setting can now be made accordingly.

What’s New in Version 2.23.0 Filters & Overview - The filter has been extended to include vehicle class. - Active filters are now displayed, making the current filter selection transparent at all times. Complaints (Reclamations) - Complaints can now be accepted directly to speed up the process. - The complaints form has been fully redesigned and is now clearer and easier to use. Stability, Network & Offline Behavior - Improved behavior with unstable or interrupted connections: clearer messages and more reliable handling. - Optimized handling of server outages, including appropriate notifications and more stable loading states when retrieving booking data. - Overall, error handling has been improved across multiple areas, including cleaner resource management. - More stable support widget: fixed a potential crash during initialization. Performance - Faster opening of bookings (especially with a very large number of bookings): opening time has been improved under certain conditions. Fixes & UI Details - The contact status badge (invalid contact email) is now shown correctly on the company, not on the user. - Spacing of icons in the booking list has been adjusted (e.g. for shared transfers).

What’s New in Version 2.22.0 (Nov 27, 2025) Profile & Account • You can now upload a profile picture. It will be shown in the app and shared with connected partners when required. • Your profile now includes a dedicated email field that can be used for communication. • The profile area is now clearer: company profile and personal user profile are separated and easier to access. • Operators can now invite users by email, allowing them to enter their details themselves and create their account independently. Roles & Permissions • New role: Dispatcher. Dispatchers have operator rights by default, but can be restricted with granular permissions (e.g. view pricing, take over transfers, access user management). Reviews • Reviews are now shown directly in the menu (personal rating for users, overall rating for companies). • You can now view your own reviews in your user profile. Settings & Permissions • The Settings screen now shows your system permissions (e.g. biometrics, push notifications, location, motion, camera/photos) and lets you adjust them if needed. Support & Help • In-app support is now integrated: access help content, interact with the support bot, and create support tickets directly from the app. Pick-up Instructions & Company Data • Pick-up Instructions can now be managed directly in the app, removing the need for email coordination. • You can now edit company master data in the company profile (e.g. tax number and VAT ID, including format validation). Usability & Navigation • The menu structure has been reworked and grouped more clearly, making key areas easier to find. Stability & Fixes • Live tracking is more reliable and less likely to be affected by manual actions. • Map display has been fixed. • Improved deep linking from push notifications to bookings (including when the app was previously closed). • Offline mode is more robust and detects server outages more reliably.

Improvements: - The review page has been completely redesigned and improved. - Driver names are now displayed in the reviews  - Language update: "PKW" is now correctly translated as "Sedan" in English. Bug Fixes: - Ratings no longer default to 5 stars automatically. - Drivers without last names are no longer shown as "Not assigned." - Fixed issues related to live tracking functionality. - Improved stability when sending error reports.

Fixed: - Users are now sorted alphabetically

Added: - Bookings from “Preferred Partners” are now marked more clearly. - If the number of bookings that can be taken over per day is limited, the limit is now shown in the contractor profile. - Error messages in the app are now displayed more clearly. - A new button allows Live Tracking to be resumed after being paused. - The main menu has been visually refreshed. Fixed: - Several Live Tracking issues have been resolved, and further improvements were made. - It is now no longer possible to change the rights of the main user. - Various other minor bugs have been fixed.

Added: • Quick Filter System for Bookings: A new feature has been added that allows for faster filtering of bookings.

We’ve made internal improvements to our live tracking system.

We’ve made internal improvements to our live tracking system.

We’ve made internal improvements to our live tracking system.

Bug: • Fixed an issue where the customer’s phone number was not displayed correctly 48 hours before the transfer.

Added: • The SAP Pickup Point is now displayed in the details. • The app now supports automatic password autofill. • Driver events have been enhanced with live tracking functionality. Changed: • The passenger’s phone number is now only displayed 24 hours before and 6 hours after the transfer. • Improved detection of desktop versions. • The event interface has been redesigned, and triggering events now requires a “Slide to Confirm” button, preventing accidental activation and providing added security. Fixed: • Fixed an issue in offline mode that prevented cached bookings from being loaded. • Resolved an issue where push notifications could not be received under certain circumstances. • Pickup times could not be confirmed; this functionality is now working again.

Added: - The CSV export now includes the assigned driver.

Fixed: - It was not possible to search for transfers, this is now possible again.

Added: - CSV export can now be created for all displayed trips. - When navigation is started, the corresponding driver events (Driving off & Client in vehicle) are triggered automatically. - A new rejection option "Missing flight details" has been added. - A new event has been added that is triggered when the customer or the agency is called. Changed: - For new and shared bookings, the header is no longer displayed in green to improve contrast. - The NoShow button is now hidden when the "Client in Vehicle" event is triggered. Fixed: - There were instances where navigation could not be started even though it should have been possible. - Since the last update, users were frequently logged out; this has now been fixed. - There were issues when sending responses to NoShows or complaints if images were attached.

# Added - If your drivers do not want to/are not allowed to install apps, you can now use the Share button to share your transfers with your drivers, e.g. via WhatsApp. - The transfer can only be shared with one driver at a time. - The share button appears 2 days before the pick-up time and is valid for 3 days from generation. - Driver events and no-shows can be triggered as normal. - We have noticed that we can no longer reach some of our service providers by email. If this is the case for you, a red exclamation mark will be displayed in the menu next to your profile. You will also no longer be able to accept trips in this case. Please contact us as soon as possible at sp-performance@world-transfer.com to resolve the problem. # Changed - We have removed the green color from the header for new transfers. # Fixed - When searching and filtering transfers, it could happen that the transfers from the previous day were no longer displayed. This now works again.

- Fixed We fixed an issue where it was not possible to change the prices in the “Prices” menu item.

Added: - When a NoShow is reported, the current location is now also sent as GPS coordinates. - It is now displayed when complaints/no-shows are pending for processing. For this purpose, a badge with the number of open complaints/no-shows is displayed in the menu item. - Complaints are automatically reloaded when the app is opened on the complaints page.

This update fixes errors when loading, opening and accepting bookings.

For this update, some work has been done under the hood, and there are also the following changes. Added: - Transfers are now displayed up to 6 hours after the transfer time. Bookings that are between 1 hour and 6 hours old are displayed collapsed at the top. This category can be expanded and collapsed as needed. Changed: - The search for transferred bookings has been improved. This makes it easier to find a specific booking.

Added: - A push message is sent to the driver when a ride is assigned to them. Changed: - Due to the confusion caused by the price change in the last update, prices will now be displayed as the payout amount including VAT. - Updated the conditions of transfer on the acceptance page. Fixed: - Under certain circumstances, push messages could not be received.

Added: - It is now displayed when the location function is disabled or the permission for the precise location is missing. Changed: - Prices are now displayed without VAT and service charge. Fixed: - The location function has been improved under the skin and now also works on mobile browsers.

Added: - After the first start, all necessary permissions are requested once. - To make the complaint process safer and faster, location data can be sent with the driver events. - It is now possible to view the driver events in a history. If location data was sent with the events, it will be displayed on a map. Changed: - Users are now displayed in alphabetical order.

Fixes a bug from the last update.