4.1
out of 5
574 Ratings
Excellent, I have a very good experience with Loan Tap, Being a trusted customer they provide very good offers that too through very easy and reliable process. Very Supportive Staff, I am really satisfied. Specially Akshay helped me lot until I have my concerns resolved. Appreciate his dedication towards customer support. They will definitely ensure until you have the amount disbursed, their follow ups with customers concern and satisfaction are really appreciated. Would definitely recommend loantap.
Dear Anjali, Thank you for your encouraging words. We are continuously striving to provide a seamless experience to our customers. Regards, Team LoanTap.
Gaurav really went out of the way to help me close my loan. Even at 11 pm in the night he didn’t hesitate to help me with all the processes and shared me the necessary details personally as due to some error the mail was not being forwarded to me.Really appreciate his hard work and need to help their customers at every hour of the day.Thanks a lot Gaurav for your help yeaterday.
Loantap has been extremely good for availing faster Loans. Very simple and easy steps. The customer service is excellent. Abhijeet N who handled my case has been extremely professional and very helpful. I take this opportunity to thank him for his services. It is a hassle free process to avail loans through Loantap. I will definitely recommend this App.
It was good until first few process and I got good response. Later when the credit team calls you they will not give you any respect and they talk in a harsh way. They will collect all the documents and they make you feel low to yourself by the way they speak to customer. Finally they reject the application saying policy issues and the credit manager says it’s approved. They aren’t clear among themselves. I want to say this to the credit executive member I wasn’t supposed to apply loan but there was some very critical conditions which made me to come to you and apply for loan. Don’t waste time of us.
Excellent support and very responsive team. They are very practical unlike banks and other NBA’s. Action is very prompt and fund disbursement is very swift. Due to the current pandemic situation meeting offline is a challenge but the team organised it very efficiently. My case was disbursed in just 2 days. Special thanks to Sahebrao for his efficiency and prompt support.
Dear Puneet, Thank you for your positive feedback. We value your trust and confidence in us. Regards Team LoanTap
applied for a Loan for a medical emergency. The entire process took 2 days for all documents and verification. It has been 2 weeks Loan was approved but the amount has not been disbursed there is no customer support have to drop mail wait for 48hr to get response and then no help all are system generated.Looks like this LoanTrap are just collecting document and might do fraud i am going to take appropriate action as applied loan is showing me as active loan but amount not disbursed yet. please do not go with this loan app