Akasa Air 4+

The worst airline. The worst app. Tried multiple times for webcheck in but showing error. What error!! Not even showing the error message. And how to do web check in ? Written an email and no response. Pathetic service

Harpreet's conduct was not only unhelpful but also humiliating. She made a derogatory comment, stating that the airport is not a bus stop or railway station where one can simply walk in. This was said in front of other passengers, adding to my embarrassment. Furthermore, she marked me as a "No Show" despite my timely arrival at the gate. When I questioned her, she falsely claimed that the "No Show" status was for another passenger who hadn't shown up. I later discovered that this was incorrectly marked on my ticket. I had booked a flight from Bangalore to Mumbai and arrived at the airport on time. My baggage check-in was completed, and I proceeded to the security check. Due to a long queue, I was delayed and reached the boarding gate on time. Despite being informed by the staff that the gates would close 25 minutes prior, I was still on time. However, the staff member, Harpreet, did not allow me to board the flight. furthermore, she marked me as a "No Show" despite my timely arrival at the gate. When I questioned her, she falsely claimed that the "No Show" status was for another passenger who hadn't shown up. I later discovered that this was incorrectly marked on my ticket.

I have booked the ticket on 5th of September from Bombay to Abu dhabi the flight time was 5.05pm the flight name is akasa air i already web check in online and i get the boarding pass also I reached airport at 4.00pm
At the check in counter they said we have cancelled your ticket and they were not listening anything and they only saying that we have cancelled your ticket , then i contact akasa air customer care they are saying we didnt cancel your ticket then i contact makemy trip they were also saying your ticket is not cancelled then how airport counter have the right to say that we have cancelled your ticket and then i contact customer care for refund they said you will get refund in 7 days today 14 days passed i didnt get any refund from make my trip i want my refund otherwise i will take action and makemytrip also have to talk with akasa air and I want my refund as soon as possible i want to go urgently abu dhabi i have booked another ticket and i reached abu dhabi please Solve my issueeee