Axis Direct RING 4+

All GTDt orders get cancelled at end of day

This app is absolutely crap. It gives me an option to place a GTDt order valid for upto 90 days. After placing the order, one cannot be sure if the order will remain valid for the selected period. It just cancels all GTDt orders at end of the day, no matter what date you have set the order until, and those orders are now called ‘expired’ orders. Then comes the more frustrating part. The ‘expired’ orders cannot be cancelled. So you cannot place new sell orders, as the old orders are not cancelled (but ‘expired’), so you don’t have the ‘required quantity’ of stocks to sell.
Basically, there are many small glitches in the app that leave you stranded. I’m waiting to sell my stocks and get rid of this app ASAP.
Over that, they have the cheek to change a high brokerage fee.

Fully miss guiding staff

Dear friends I am telling you that Axis direct ring is fully fraudulent app. Brokerage charges are taking too much high 50₹. And not proper functionally in mobile. Always glitches. If fund add 1 lacs today. After some day fund will empty after some trade. And if you ask them they not cooperate with us. Axis direct ring staff told me I will make you profitable if you trade with us in 20k. But after some day they make profit 5k. And next day loss 5k. Finally after todays 20k fund becomes negative(-800). When contact them about this they told me this is brokerage charges so your fund become negative within 4 days with only 4 trades only. It means they want brokerage charges only whta ever may be you are profit or loss but they must profits taking from customers with heavy charges and brokerage. So ye log saalo MC hai. Paise loot ne keliye baithe hain. Bolenge apko trade provide karenge and profit karwaenge. Aise bolke sare fund ko khali kradente hai kuchh hin din main. Aur add krne ke liye bolne lgenge fund. Axis direct rung wale loot te hain bahut. Lootne ke liye baithe hain salo ne

Developer Response ,

Hi, We would like to chat with you with regards to this issue. Can you provide us your customer ID at helpdesk@axisdirect.in so that we can reach out?

Facelock Issue

The earlier Axis Direct app was better than current one. The app provides for Facelock support for logging in but most of times after logging in while checking further details about portfolio or more details on history of particular share data, the Facelock keeps on appearing and disappearing again and again with screen not moving anywhere. You will get so frustrated and end up leaving the app.

Developer Response ,

Hi, We would like to chat with you with regards to this issue. Can you provide us your customer ID at helpdesk@axisdirect.in so that we can reach out?