BHIM – Making India Cashless 4+

Dear developers, BHIM app has stopped working saying it is not supported latest apple iOS. Could you please fix it as I am very proudful and dependent on BHIM upi transactions. We have 12.4.8 iOS as the latest software from Apple. We expect NPCI team to work on BHIM like how the other UPI provides do. I feel personally that this attitude is to promote other private vendors to be successful and bring Government owned companies to loose the market. This is only happening in INDIA and why don’t you treat all the citizens equally as it is developed for Citizens of INDIA, but made unusable by giving irrelevant reasons. We trust our government owned products and want see it to be successful more than any privately owned companies. My humble request is to develop our nation than joining the group, who wants to see our country undeveloped.

Hi, we regret the inconvenience caused. As per the recent update, for compliance and compatibility reasons UPI can be experienced on iOS version 13.4 and above. We request you to upgrade to the required version at the earliest. Please feel free to share your feedback at https://www.bhimupi.org.in/get-touch or call on our customer care number 1800-120-1740. Warm Regards, Team BHIM.

I have been heavily dependent on BHIM app for many cashless transactions for years now. But today when I tried to open the app as usual it is showing me a pop up notification where it’s prompting me to update as I am missing on many useful features without this update. The sad part is I don’t have any other option except to press the okay button. But once I hit the okay it is showing me that for the update to be installed my iOS should be 17 or later. So, I went on to check if any latest updates are in the system as I thought my iPhone might be lagging behind. But to my utter surprise I saw that my iPhone is on the latest iOS already which is 16…. something and I don’t have option to update therefore. I then again closed and reopened the app which is still asking me to update the app. No other option or feature is shown except the okay button, which then shows that it needs IOS 17 and later. What do I do now? My iOS is running on latest update and yet has not reached 17 but the BHIM app requires 17 or later. This infinite loop has stopped me from using the BHIM app further.

Hi, thank you for writing in. You can share your concerns/feedback at https://www.bhimupi.org.in/get-touch or call on our customer care number 1800-120-1740.
Warm regards,
Team BHIM.

For last few days not able to transact money from my default account, with message that your upi pin is not set please proceed to set your UPI pin . And while i am trying to generate one it is asking about my debit card number which I don’t have one . So in nutshell to get the pin generated i have to apply for a new debit card ( which I don’t need ) , wait for its arrival then using the card get my pin generated .
BHIM or UPI is supposed to help customers to do transactions without going to bank . But slowly these apps also becoming cumbersome, with regular changes like automatic pin deactivation and extra unnecessary features. All in name of safety.
But why the hell you people are trying to make it a bank like with multiple unnecessary additions which ultimately renders unsafe due to its wider application.
And how many passwords can a person remember in today’s life if all applications and internet sites started asking for regular password change .
Now Situation is like you can’t keep one password for all for safety reasons and neither can remember so many passwords in today’s world .
These things are not making life or transaction easier rather cause anxiety due to above mentioned impossibility.
Hope app developers understand this difficulty. Whether you understand or not , i think it’s better the old way than unnecessary absurd and ever increasing impossible terms from these internet based uses .

Hi, thank you for writing in. You can share your concerns/feedback at https://www.bhimupi.org.in/get-touch or call on our customer care number 1800-120-1740. Warm regards,
Team BHIM.