BharatPe 4+

The BharatPe machine I use for my business has been showing an error message and Unusable for payment/transactions. So I tried to raise a complaint through the chat option during the end of July but after failed attempts I tried calling the customer care and registered a complaint in early August. I was told my complaint was registered. But after waiting for 10 days without any help I called again and I was told my complaint was raised to high priority. 20 days pass and No call back or no visit from the technician about the error I’ve been getting. Miraculously I get a call on August 31st from customer care and I’ve been warned that as I didn’t use my machine for any transactions in the last one month my machine will be taken away and I will be charged extra for the same. Despite me trying to explain the scenario saying the technician didn’t visit or call and the machine has been unusable the caller on the other end just replied saying ‘ that is not our problem that is your problem and your machine will have to be returned’.

I fail to see any logic in all this and I suggest anyone reading this to avoid using BharatPe and go for other merchant payment options available. And the silver lining on this being that this isn’t the first time I’ve had issues with the service using BharatPe.

All business owners beware. You wouldn’t want to get such kinds of problems in your business.

I am invested 1,20,000 rupees in bharat pe … And when at this time i need my money because due to some personal problems But i am not withdrawing my money.. When i call customer support team they told me always plss wait plss wait kitna wait kre koi 30 may ko account suspicious bta k block kr diya kab tak wait kre kitna time ho gya h kitna wait kre koi 1 lakh 20 thousand ki investment ko hold krke lataka diya h customer care ko call kre to wait krlo humari team apko jldi sampark kregi kitna wait kre koi yr hadh hoti h Humare paise hum he withdraw nhi kr sakte Ye 12% ka interest ka dikh k sab investment krte h uske baad ye suspicious activity krke account hold kr dete h Inhe koi fark nhi padta ki inki vjha se koi kitna pareshan ho rha h Humare paise hume he nikalne k liye inke aage piche ghumo Jo log real me scam or frauding krte h unka to kuch ho nhi sakta inse or garib admi apka paisa safe krne or interest k chkkar me isme investment krta h unka paisa block krke public ko pareshan karke kya milta h apko Apko sayad pta bhi na ho ki kitni problem hoti h aap public ko jab unke pass paise hote hue bhi vo withdraw nhi kr sakte emergency hone k baad bhi Meri apse yehi request h ki plss jldi se jldi meri problem solve krdo jisse ki me mera amount withdraw kr paau or meri problem solve ho sake🥺🥺🥺🥺

Their customer support team is ridiculous they dont have a sense how to behave with the customers and they are calling for a same thing ten times a day to pay the amount
And on the very first day on 21st Aug i told them that my father is no more and till now more thAn a month i have received 500+ calls and on every call they told me that i have updated and now you will not get a call. I have shared a death certificate on 100+ different numbers i do have a screenshots for all and recordings as well. And every time you new agent call us and always threats us to pay the amount however on 22nd one of your agent told me that donot worry i have updated and you will not get any call from now from bharatpee
BUT YOU GUYS ARE STILL CALLING US. EITHER YOU INFORM YOUR TEAM STOP CALLING US OR ELSE I AM GOING TO COMPLAINT THIS ON POLICE STATION.