Clovia - Lingerie Shopping App 17+

Just amazing

Me and my roommates bought lingeries for the first time from clovia and I must say they are the best!!!!!
So comfortable, that too in reasonable prices.
With such a busy schedule you don’t get time to go for shopping n buy stuff, clovia made it so easy that from now I am not worried if size would fit in or not coz they are so perfect. Thank you clovia for making it easier than before!!!!!
Many more to come, we have planned to shop from here after every month. The collection is so cool n comfy!!! Just love it♥️

Developer Response ,

Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy shopping!

Worst service ever

I ordered few items from my wish list. I did a pre payment. Was expecting the order to be delivered on the estimated time. Since it was delivered I kept tracking the shipment on a daily basis, the status of the order kept switching from ‘Out for delivery’, ‘Cancelled’ and was also following up with Clovia. After a week got a good home call from Delivery agent that the shipment was sent back to Clovia and I have to re-order the products. From that onwards iam calling Clovia now and then and they kept telling me to be patient since they have to check with Delivery agents. There is no response from Clovia yet on my order. It’s been a month now. Clovia should not have done this to their customers. I have ordered thrice in the past and I’ve decided not to order anymore with Clovia. Bye bye Clovia. I’m going to consumer court if they are not going to treat this with priority. Guys please be very careful with Clovia.

Not providing customer support is a scam too

I had ordered 3 products from Clovia, they sent me one wrong product. I didn’t receive the one which was the costliest. Tried reaching out to them on WhatsApp, even their bot doesn’t reply. Then suddenly after hours some executive replies and even terminates the conversation saying you were not online even if you reply within a minute. Then tried calling, waited for a long time, no one picked the call, then I requested a call back, no one called back till date, it’s been 4 days. Then I also sent an email, and yes you guessed it right, no reply to my email also for 4 days! No I am trying to put a review here, if I don’t get the solution for this, I’ll be escalating it to the consumer forum! Will also be putting a review on social media!

Developer Response ,

Dear User, We are sorry for the inconvenience caused share. Kindly share your concern along with the order ID at grievance@clovia.com, so that we can get the same checked, we will surely work on this because this is not the kind of experience we want to give our customers.