Lifestyle India 4+

Refund not received - 30 days over

This lifestyle online shopping has no proper service provided regarding refund ...... I hav ordered 2 things on June 4th and returned June 8th ₹1798 ....... till now there is no refund being initiated....... everyday I’m callin the customer service and they are also foolin me by sayin. Wait for 24 hrs or 48 hrs so plz I suggest not to order online from lifestyle......... they are cheatin customers by holding customers money ₹1798 ........ it might be small amount to the company but a big amount to meee ........ cheaters Nd holding customers for 1 month so bad ....... plz return my money ....... I hav tried everywhere ....... the last option is to do complaint about this .......... they said it is my bank problem and I hav travelled for 1hr to reach the bank .......... infact the bank doesn’t hav problem....... it is the company which is not giving my money back ........ horrible services and cheaters 😡😡😡😡 tested my patience for 1 month

Developer Response ,

Sorry about the inconvenience. Try clearing the cache or reinstalling the app. In case the issue still persists, kindly send the error screenshot to review@lifestylestores.com along with the contact details so that we check this.

Worst customer support and the app experiences

One of the worst customer support experiences I've ever had. The response time was delayed, and the customer representative didn't seem to check the emails thoroughly. I had to repeat everything even though I had already provided clear details in my initial email.

Lifestyle delivered a product to me without a printed tag; instead, they had hand-written the product details on a piece of paper! I never wanted to interact with such irresponsible customer care again.

Personally, I prefer shopping at offline stores rather than using this pathetic online app and service. However, I must admit that the product quality is good but not matching as per the picture shown in the app ; I just can't overlook the subpar customer experience
The app is experiencing occasional lagging issues, and it also unexpectedly closes when performing searches. This disrupts the user experience and needs to be addressed by the developers. It is frustrating for users when an app becomes unstable and interrupts their usage. I hope the developers will work on resolving these performance and stability issues to improve the overall usability of the app.

Twice wrong size for the same product!!

I ordered an Indya Palazzo pants. I received XS in the place of XL the first time. When I returned this XS, it showed on their app and website that XL was no longer available and that 2XL was available. I thought I’d buy that and downsize it. When I ordered for that 2XL, I received S. What is wrong with these people!!!. Now, it shows that 2XL is also unavailable!. I bought the top hoping to pair it with this palazzo and it has become impossible now!. No other online app has ever delivered absolutely unrelated sizes like this before!!. It says clearly on the invoice and packing that it is XL when they place an XS inside!. Please hire some educated people to do your packing

Developer Response ,

Dear Customer!We are sad to know that your experience on the app was not satisfactory.We take all feedback with open arms to help us improve our customer experience and grow as a company. We will make a note of your feedback and forward your suggestions to our relevant team. We will ensure to serve you better..Happy Shopping.