Customer App - Zoho Assist 4+

Live Screen Sharing & Support

Zoho Corporation

    • 4.2 • 71 Ratings
    • Free

Screenshots

Description

The Zoho Assist - Customer app enables you to receive remote support directly from a trusted technician.


1. With the Zoho Assist - Customer app, you can let technicians look at your iPhone remotely. The first thing you need to do is to request your technician for a remote session.

2. The technician will then send you a nine-digit session key. This is to ensure that each session is safe and secure. Open the Zoho Assist - Customer app and enter the session key.
3. You can then share your screens with the technician at the other end.
4. After going through the screens and getting an idea of the problem, the technician can communicate with you through the in-app chat. This will be ideal when the technician wants to send you instructions or ask you for quick clarifications.
5. Although you'll be sharing your screen directly with the technician, you're always in control as you can choose to stop/resume screen sharing at any time.
6. Additionally, you can configure your iOS device for unattended access by the trusted technician at any time.
7. During an ongoing remote support or unattended access session, technicians and customers can send or receive files of up to 2 GB using the File Transfer option.


Download the Zoho Assist - Customer app and get contextual remote support on your iOS device.

What’s New

Version 1.4.2

Bug Fixes and performance enhancements

Ratings and Reviews

4.2 out of 5
71 Ratings

71 Ratings

Deepan_RS ,

Nice app

Very good tool.!

john@mendis ,

Great App

Useful app to help the customer. But bit slow and only gets connected to wifi network

samzaidi143 ,

sir

Mahesh sir, You Explained me very well and. And because of my mistake. I wasted a lot of your time. I troubled you but still you Explained me very well, thank you very much…. God bless you❤️

App Privacy

The developer, Zoho Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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