DBS Card+ IN 4+

I recently updated the app and when i opened after installing the new update it is asking me to uninstall the zoom meeting app for “security reasons”. Why would i do that?? It is my phone i get to decide which apps stays in or out of my phone. And given the choice i will choose Zoom since the DBS app is not functioning properly 90% of the time.
You guys should rectify this and give a little heads up regarding the new updates to the people since that is what the Description Box is for.
I am NOT going to use the DBS app unless the new update comes which does not tells me to uninstall any specific app from my phone.

This was part of a security fix for the restricting fraud cases taking place through app. However we are glad to inform that this issue has been fixed. In case the issue persists, request you to share your details with us at https://go.dbs.com/incc-reachus, so that we can assist you further.

I have been using the DBS Card+ app for a week now and my experience has been mixed. While the app seems to function adequately in some areas, there are several issues that need addressing.

### Issue with Updates
The most recent update (version 3.0.2) introduced a peculiar problem. Upon launching the updated app, I received a message stating, "We detected Zoom app installed on your mobile device. Please uninstall the same, to ensure the security of your DBS Card+ app."

- This is a significant issue as it forces users to choose between essential apps.

### Uninstalling Other Apps
Following the instructions, I uninstalled Zoom only to receive the same message about Skype. After uninstalling Skype, the app then asked me to remove GitHub.

- This is not feasible as I use GitHub daily for work.

### White Screen Issue
Moreover, after clicking OK on the alert message, the app screen turned white and became non-responsive.

- This makes the app completely unusable.

### Conclusion
In its current state, the app's stability needs significant improvement. The requirement to uninstall other apps is unreasonable and the white screen issue renders the app unusable.

+ I hope these issues will be addressed promptly in future updates.

This was part of a security fix for the restricting fraud cases taking place through app. However we are glad to inform that this issue has been fixed. In case the issue persists, request you to share your details with us at https://go.dbs.com/incc-reachus, so that we can assist you further.

I am really so confused about while using this app. It doesn’t show my bills properly. Least expected thing is that minimum amount due should be displayed at the end end/beginning of every cycle but Since past 1 month I can’t see any minimum amount due. In such a case, how should I manage to pay my bill without any extra charges? Also, the customer care number is chargeable yet it does not get connected most of the times.

Hello! We are extremely sorry to know about your experience. We are here to help you. Request you to share your details with us at https://go.dbs.com/incc-reachus, so we can assist you further.