Deem 17+

This is just awesome & user-friendly for managing my credit card. Navigating through my account, checking transactions, and making payments is a breeze, it so easy to pay my credit card bills. I can make payments within minutes and the payment history is well-organized, helping me stay on top of my finances.

Thank you for sharing your experience with us on this platform. Receiving a positive rating from a satisfied customer following his / her experience truly delight us. We are always available to assist your with any enquiry. Please feel free to call us at 600525550 or email us at customercare@deem.io for further assistants.

I have been a customer of Deem for 1.5 years, and I am extremely disappointed with the service I have received recently. Customer Service: The customer service is severely lacking. When I called to resolve issue, I was put on hold for over 15min and transferred multiple times, only to be given vague and unhelpful responses. The representatives were rude and seemed uninterested in assisting me. Online Banking: The online banking system is unreliable and difficult to navigate. I have encountered multiple errors and crashes when trying to access my account or make transactions. This is unacceptable, especially in this digital age where online banking should be efficient and user-friendly. Overall Experience: Overall, the quality of service at Deem has deteriorated significantly. I feel undervalued as a customer and am seriously considering switching to another bank. I hope Deem takes this feedback seriously and works on improving their customer service also i applied for cancellation of card on last month still there is no updates, also send them by mail no response from both. Conclusion: I expect better from a financial institution and hope that these issues are addressed promptly. Until then, I cannot recommend Deem to anyone seeking reliable and professional banking services waste of time and careless.

Dear Customer, we are deeply sorry for your inconvenience. Kindly contact us at deemapps@deem.io and provide us with mobile number, Customer ID , and details of problem. We will check it and work on solving your problem. Your patience is greatly appreciated

I recently used the Deem Bank application, and, unfortunately, my experience has been largely negative. The app is plagued with numerous errors, significantly impacting its usability. One of the most persistent issues is the app's laggy performance. It often takes an excessive amount of time to load pages or process transactions, which can be pretty frustrating when trying to manage finances efficiently.

Moreover, I frequently encountered error messages stating, "Something is wrong, please try again later." This not only disrupts the user experience but also instills a lack of confidence in the app's reliability for handling banking tasks.

Another primary concern is the sluggish response from customer service. Deem Bank claims to resolve issues within 7 working days, but in my experience, this has not been the case. I raised several requests, each taking over a month to address, far exceeding the promised resolution time. This slow response time is particularly concerning for a banking application where timely support is crucial.

Overall, while the concept of the Deem Bank app might be promising, its execution falls short in terms of performance and customer support. Users looking for a reliable and efficient mobile banking experience might find these issues too significant to overlook.

Dear Customer, we are deeply sorry for your inconvenience. Kindly contact us at deemapps@deem.io and provide us with mobile number, Customer ID , and details of problem. We will check it and work on solving your problem. The app was just launched, & we are constantly working on enhancing user experience. Your patience is greatly appreciated