DelightChat - Customer Support 4+
Shared Customer Support Inbox
Saasberry Apps, Inc.
Designed for iPhone
-
- Free
iPhone Screenshots
Description
WhatsApp, Instagram, Facebook, Email - Manage all customer chats in one app.
Grow your brand with delightful customer service using DelightChat (Delight Chat).
Reply to customers across WhatsApp, Instagram, Facebook & Emails, view order data from Shopify, and collaborate with your team on customer issues.
All from one dashboard.
Say hello to DelightChat, a ridiculously easy-to-use customer service tool tailor-made for eCommerce brands with powerful features.
Never miss a customer query across any channel
Connect all your customer support channels to DelightChat and respond to customers from the same screen.
Easily collaborate with your team
Leave private notes, assign relevant customer queries and more and make team collaboration seamless.
Easily access order data from Shopify
DelightChat can match an incoming customer query to your Shopify customer database and show customer & order details on the dashboard!
Reply swiftly using macros
DelightChat’s Fast Reply (aka macros) allows you to create pre-made templates to common queries so that you can answer them in 2-clicks.
We love feedback and our team reads every support ticket. If you wish to see a feature on the app, feel free to let us know!
What’s New
Version 2.1
- Performance improvements & bug fixes.
Ratings and Reviews
Such a beautiful support app for Shopify stores!
Absolutely needed if you want all your social media accounts, emails, and even WhatsApp under one app.
I literally have eliminated 40 tabs from my browser and 10 apps on my phone because of DelightChat!
Wish the team was a bit more proactive!
There is no doubt the app is helpful, and has so much more potential. We wish the team working on the app was a bit more proactive to messages and responses.
Its difficut to get through to them to get answers and solutions for basic bugs that should not be there in the first place.
Turn around time is slow and basic resolutions take forever. They are supposed to help businesses to grow, while they grow with the business they have made promises to. Its just really unfortunate.
Excellent Support Staff
The app provides a great Omnichannel support and support staff is always there for our assistance whenever we face any issue. Highly recommended one in all all for seamless integration with major social media apps.
App Privacy
The developer, Saasberry Apps, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Saasberry Apps, Inc.
- Size
- 26.5 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 13.4 or later.
- iPod touch
- Requires iOS 13.4 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © DelightChat
- Price
- Free