Interakt

Name: Interakt
Rating: 4 (372 reviews)
Author: Jio Haptik Technologies Limited

Shared Team Inbox for WhatsApp

Only for iPhone

Free · Designed for iPhone

372 Ratings
Ages

4+
Years
Category

Business
Developer

Jio Haptik Technologies Limited
Language

EN
English
Size

115.3
MB

iPhone

Grow your business on WhatsApp with interakt Designed to help your businesses scale-up on WhatsApp, interakt is an all-in-one WhatsApp business tool that offers rich capabilities like a Shared Team Inbox, the multi-agent support tool for WhatsApp. 100+ fast-growing companies in India trust interakt with all their WhatsApp Business needs. Shared Team Inbox With one inbox to manage all your customer conversations on WhatsApp - send instant replies and never miss out on a message again. - One inbox for all A unified dashboard that lets multiple agents respond to queries via one WhatsApp number. - Get your team on board Add multiple teammates and simply assign or reassign chats to them to manage conversations better. - Reply instantly with an easy-to-use composer Master conversations with rich-media options, quick replies and more. - Manage conversations better with an intuitive inbox Get the full picture of your customer while talking to them with interakt’s smart cards. Connect with over 2 billion users on WhatsApp today! Sign up on interakt now to get WhatsApp Business API access and manage business processes easily on WhatsApp.

Ratings & Reviews

4.0

out of 5

372 Ratings

Easy to use
06/11/2021

rupakks
This is best app for WhatsApp Business API solution. An intuitive and easy-to-use WhatsApp Business tool, Interakt comes loaded with top-notch features to help you delight customers like never before like Shared Team Inbox, Campaign Manager, Automated Notifications and much more. Only Inbox module is available in the Mobile app currently. You can manage your customer conversations on the go. Very easy to use. Quick Replies and Templates save a lot of time.
Easy to use
06/11/2021

rupakks

This is best app for WhatsApp Business API solution. An intuitive and easy-to-use WhatsApp Business tool, Interakt comes loaded with top-notch features to help you delight customers like never before like Shared Team Inbox, Campaign Manager, Automated Notifications and much more. Only Inbox module is available in the Mobile app currently. You can manage your customer conversations on the go. Very easy to use. Quick Replies and Templates save a lot of time.
Horrible app
16 May

Devansh Bhootra
I have been using it from 2 weeks morning and night- they take over 4000 Rs a month but customer support is horrible, the app has so many bugs: 1) From a conversation to go back to home page we can have to re start the app, 2) If we open the link and want to go back to the app then again have to reboot it.3) Use to work on my PC and now even that doesn’t work- sometimes it does sometime it doesn’t. 4) my app has randomly stopped working now on a weekday at 4pm and they don’t pick up calls, upon calling the customer support the person is cutting the call and telling me he’s in the hospital please send mail. But my customers are sending messages and I’m losing business. 5) If we select a photo to be uploaded and click on it it doesn’t get sent, then later we realise it’s been sent 4-5 times. 6) Last week when I had this issue that app randomly stopped working they are telling that it’s getting updated- who updates in the middle day middle of the week? 7) my team members app is opening but chats are not refreshing.
Horrible app
16 May

Devansh Bhootra

I have been using it from 2 weeks morning and night- they take over 4000 Rs a month but customer support is horrible, the app has so many bugs: 1) From a conversation to go back to home page we can have to re start the app, 2) If we open the link and want to go back to the app then again have to reboot it.3) Use to work on my PC and now even that doesn’t work- sometimes it does sometime it doesn’t. 4) my app has randomly stopped working now on a weekday at 4pm and they don’t pick up calls, upon calling the customer support the person is cutting the call and telling me he’s in the hospital please send mail. But my customers are sending messages and I’m losing business. 5) If we select a photo to be uploaded and click on it it doesn’t get sent, then later we realise it’s been sent 4-5 times. 6) Last week when I had this issue that app randomly stopped working they are telling that it’s getting updated- who updates in the middle day middle of the week? 7) my team members app is opening but chats are not refreshing.
Working very well for me
25/11/2021

Giri Poonati
Been using Interakt app for our Team Inbox since a while. We are team of 8 members, having features like assigning chat to others and adding labels helped us work simultaneously and resolve user issue. UI also looks great. And also the support team are very helpful.
Working very well for me
25/11/2021

Giri Poonati

Been using Interakt app for our Team Inbox since a while. We are team of 8 members, having features like assigning chat to others and adding labels helped us work simultaneously and resolve user issue. UI also looks great. And also the support team are very helpful.
Extremely Disappointed with Interakt
1 Nov

Ariffuel
Our experience with Interakt has been very poor. During the trial period, their customer support team was extremely active and responsive. However, once the subscription was paid, their support completely disappeared. Repeated queries and tickets go unanswered, and there is no proper assistance for any technical or account-related issues.It feels very unprofessional and misleading — they promise full support before payment, but after subscribing, you’re left without help. Highly disappointed with their service approach. I would strongly advise others to think carefully before purchasing this platform.
Extremely Disappointed with Interakt
1 Nov

Ariffuel

Our experience with Interakt has been very poor. During the trial period, their customer support team was extremely active and responsive. However, once the subscription was paid, their support completely disappeared. Repeated queries and tickets go unanswered, and there is no proper assistance for any technical or account-related issues.It feels very unprofessional and misleading — they promise full support before payment, but after subscribing, you’re left without help. Highly disappointed with their service approach. I would strongly advise others to think carefully before purchasing this platform.

Sync your filters with server Performance enhancement and bug fixes

Version 1.41.7

16 Dec

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- User Content
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The following data may be collected but it is not linked to your identity:
- User Content

Privacy practices may vary based, for example, on the features you use or your age. Learn More

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Ratings & Reviews

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Version 1.41.7

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