FedMobile 4+

Facing technical issue

Fed mobile was working perfectly for long time and was absolutely faster in performance compared to other mobile banking applications. But for the last two months, the app is on its snail pace in connectivity and performance. It takes minutes to login and most of the times shows “no network” messages. Application has been reset and tried reinstalling severeal times and tried using different operating system too, but output is the same. Hope the developers team will look in to the issue and debug the error to the ealiest to enable smoother transactions...

The best bank for Indians

I would like to thank the customer care department of federal bank for helping me out with a case where I got scammed of 16k and I informed the customer care in which they guided me how to safeguard my account . At first they said they were help less as the problem was I myself had transferred the amount to the scammer so they said they couldn’t help as the bank would take this as an matter of negligence from the customer ( the branch manager and home branch couldn’t help or didn’t even care . But after 2 or 3 calls to the customer care a lady understood the issue and I don’t really know her name but god she did take this Matter up and tadaaa in 20 days I got the complete funds back . Without even filing an FIR . Trust me I do a lot of transactions using many banking services but never ever I have felt so much happy . This federal bank really values their customers. I am forever grateful to the customer service team of the bank for doing such a great service. I praise the lady who called me and told that she will take this matter up on behalf of me and she really did such a wonderful job. I wish federal bank gives good credit to their customer care department. Good job guys you make India and Indians proud . Jai hind 🇮🇳

( 😂 this is not any paid post , for the first time I genuinely posted an review )

Developer Response ,

Hi shitvjkrukk,

We are incredibly grateful for the kind review. Customer satisfaction is our top priority and we are committed to our customers. Hope you will recommend our app to friends and relatives.

-Tejashri

Very Very bad for stand alone credit card holder

I surprised to see the activation method of this app, As per the Industry standards app registration basis of customer ID and not on account number, I don’t have Federal bank saving accounts but through its web applied and received my credit card , I have FD account with bank but this FD account number also could not on board on the app, I have standalone credit card of axis , HDFC, HSBC but all banks has set app and net banking onboarding process only for credit card holders who don’t have savings account
Now I unable to set my limits if something went wrong is FEDERALBANK will take responsibility
I will complain to ombudsman for lacking in digital services
No one help when I connected to call center they ask to visit branch when I visited to branch they asked to contact to call center very very bad

Developer Response ,

Hi DoctorSwa,

We are sorry to know about the issue you are facing with our app. Please write to us at contact@federalbank.co.in and we shall resolve your issue at the earliest.

-Tejashri