FTH Daily 4+

The easy way to get your daily essentials at your doorsteps !!!!

Recently I have ordered Vishu Kani special pack from FTH app . I was wondered to see the freshness and the way they have packed . Each item is packed so perfectly from a full pack of Navadanyam,konnapoo, raw mango , ripe mango,papaya,jackfruit,coconut,golden lemon,beetle leaves,apple,pineapple,chikku,banana ,golden cucumber,grapes,pumpkin,agarbatti pack,lamp wicks ,every thing was packed perfectly . With out stepping out during this pandameic I got all these items at my doorstep . I am so happy with the freshness and the timely delivery with out any hassle. Thanq FTh app for helping me out during this crisis . Highly recommended as there is no subscription charges, no min order and free delivery before 7.30 am

Good app not excellent, gets the basics right

This company does the basics right for what it was intended for which is delivering milk and curd on time every day . Zero hassles . Any issue , just take a pic and upload , refund will be done . I like the fact that I don’t have to call customer care for minor niggles . The app needs improvement in terms of speed . It takes upto 2 mins to open , it’s not smooth , it’s laggy . If the developers can get the smoothness of flow on the app , it will be awesome.
Last which really irritated me is one of a rep from FTH calling and asking how the services are and then compelling to give a 5 star rating when the app still needs improvement. This is malicious intent on the company’s end that it has started a campaign through its poor customer service people to drive 5 s star ratings on the app / play store to attract more downloads and eventually sales . This is absolutely cunning , malicious . FTH , you are damaging your reputation by driving this campaign. You will loose loyal customers. Rather take feedback and implement that , try becoming profitable , try to better your operations.
If I hear from you guys next time to give 5 stars I will delete the app .

Developer Response ,

Dear Holy Critic,We are awaiting for your contact details to be shared so that we can get in touch with you over call at the earliest.

I Have had very bad experience using FTH daily

I have had a very bad experience using FTH daily. I took the subscription of FTH on 25th sep, I got order delivered for next two days but after that I am not getting my order delivered however delivery agents somehow mark this as delivered in the application. After daily complaint to customer care I am getting refunded but making this daily complaint to customer care and time spent to follow up is really frustrating. I will discontinue and check with team how to get back my wallet balance because I don’t think they will ever deliver.

Really sad that this issue is not being looked up properly. This results in downfall of the app. I am ex user of Big Basket Daily I used it for 3 months it had similar problems after 2 months of use.

Hope the FTH daily team will find a way soon buy unfortunately I will not be able to continue wasting my time with FTH daily

Developer Response ,

Dear RJha, We are sorry for the unpleasant experience. We will check with our concern team on your issue and revert back to you on the same. Could you please share the contact details with us at complaints@fthdaily.com. Thanks.