GoDezkEngineer
Business
Free · Designed for iPad
GoDezk Engineer is a powerful app designed specifically for field engineers to streamline ticket management and resolve workplace device issues quickly and efficiently. Whether it's a desktop or laptop problem, this app equips engineers with all the tools they need to deliver exceptional support to customers.
Key Features:
Login for Engineers: Secure access to manage assigned tickets.
Real-Time Ticket Updates: View tickets assigned by the organization, track their progress, and update their status in real time.
Customer Interaction: Connect directly with customers to provide on-site or remote support.
Ticket Details: Access comprehensive ticket information, including customer details, issue description, and device information, for efficient troubleshooting.
Easy Navigation: Use integrated tools to locate customer sites and plan visits seamlessly.
GoDezk Engineer ensures engineers stay organized and focused on resolving issues, helping organizations maintain smooth and reliable device support operations. Whether you're working with individual customers or corporate clients, GoDezk Engineer simplifies ticket resolution and enhances customer satisfaction.
Ratings & Reviews
This app has not received enough ratings or reviews to display an overview.
UI Enhancements
The developer, Godesk, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Location
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Diagnostics
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Provider
- Bellwether Business Solutions Private Limited
- Size
- 43 MB
- Category
- Business
- Compatibility
Requires iOS 15.1 or later.
- iPhone
Requires iOS 15.1 or later. - iPad
Requires iPadOS 15.1 or later. - iPod touch
Requires iOS 15.1 or later. - Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- Location
- This app may use your location even when it is not open, which can decrease device battery life.
- Languages
- English
- Age Rating
18+
- 18+
- Copyright
- © 2025 GoDezk