HAFELE CARE 4+

Customer App- Appliances

HAFELE INDIA PRIVATE LIMITED

Designed for iPhone

    • 1.6 • 13 Ratings
    • Free

iPhone Screenshots

Description

As the culture of how we work evolves, the tools we work with should evolve too. In today’s digital lifestyle, tools and processes should be highly intuitive and aligned to our fast momentum to empower all of us to succeed.

It is with this in mind that we’re embarking on an exciting transformation of Appliances Customer of Hafele India who can now raise request for products service, complaints. They can also raise pre-site visit, product demo and installation request. Apart from this, they will also be able to access product manuals, technical specifications and recipe videos uploaded by Hafele India.

What’s New

Version 1.36.02

Performance enhancements

Ratings and Reviews

1.6 out of 5
13 Ratings

13 Ratings

Mickey_Mtr ,

Not able to register

I am not able to register.

aeges ,

Horrible after sales support

Hafele is supposed to a premium brand but when it comes to after sales support they have zero credibility. Their chatbot is a worst experience you can have while trying to book a Sevice request. The voice automated system is no better. It also is full of bugs. When you finally get a hold of a customer support agent and register a complaint the ticket just goes onto abyss. No one calls you back or even bothers to enquire about the problem. It’s
Like they expect the problem to go away on its own. When the Sevice engineer finally calls you he then gives you false hopes and never shows up. It’s like a coordinated effort to mess things up. Unfortunately I have a few Hafele products but I am never going to buy another product from them. It’s better to go with a mass market brand, at least they show up on time.

Amita69 ,

No show at service, been trying to get service for 2 years now

The app is fine, the service is abhorable. They will push you their products as the best ones out there but don’t expect quality service at all. They cancel the service without showing up. Been trying to get my dishwasher and hob fixed for over 12 months now.
For anyone considering to buy Hafele products, seriously don’t!

App Privacy

The developer, HAFELE INDIA PRIVATE LIMITED, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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