Make It Easier For Your Team To Manage Customer Conversations. Easily Handle Emails, SMS, and WhatsApp as a team.
As a business grows, it becomes a struggle to manage customer, sales or internal emails(billing, hiring) across the company. And, then we make a blunder by sharing email logins among team members. We understand the chaos that it creates because we have been through the same pain during our previous gigs & businesses. So, this is exactly why we built Helpwise - the shared inbox that really works!
With SMS and WhatsApp Inbox features, your team members can provide support to tens of thousands of customers by efficiently sharing the workload with each other.
Friendly Interface
We all love Gmail, Outlook & other awesome email clients. So, we have made sure that Helpwise feels as easy as these common email services. Basically, you won't miss them here.
Share Inbox, Not Password
Every team member will get own separate login to access same email address. So, no more password sharing. Better security with higher productivity!
Collaborate With Team Members
Don't shout out loud to clear your doubts before answering an email. Tag, Assign or Chat with your team members within the shared inbox. It is safe to say, Helpwise is part-Shared Inbox, part-Collaboration software.
Distribute Work Load
Getting 100s of emails every day? Easily share these emails among your team members and reach Inbox Zero faster.
Track Every Key Metric
Helpwise provides you detailed analytics on your email frequency, response rates & individual performance. So, now that you can measure it, you can easily improve it.
Integrate With Business Tools
Automate processes & share information across your other business tools. For example, log all your phone calls & texts with the customer within the email thread. Or, fetch order details within your inbox.
In the nutshell, Helpwise is a clean, feature-loaded & made-for-business Gmail that we all wish for.
Easy to use, affordable with great customer support
Dr. Isha
I’m using Helpwise since its launch last year. We spend a good amount time on this software everyday to handle our customer queries. Earlier we had only email as mode of support but we recently added sms and WhatsApp as well. With Helpwise, managing not only emails but sms/wa messages has become super smooth and scalable. In past, my team and I have used other shared inbox software as well but they were either too complex or too expensive. HW is really clean & easy to learn/use and affordable. Great job, team Helpwise. You have built a winner here.
Best tool to manage all your mails.
DSinhal
I have been using Helpwise since a few months now. Amazing product and very helpful team. They have been always quick to fix any issues I have faced. It’s super easy to keep track of all my official emails. I can respond to all my clients even if my team members don’t. With all the lockdowns due to COVID. HelpWise has proven to be huge boon for my business. And then amidst the crisis they released the App too for better efficiency in remote work. I am super impressed.
Better alternative of Helpscout
saksham559
Using this app, since it’s launched in the market. It is a good alternative of Helpscout in term of customer service, app stability, integration,etc.I strongly recommend this app. Please try it once.
Buggy app
Kuchisharad
Very poor performance and service. Full of bugs
We’re committed to providing you with the best Helpwise experience. This update brings essential bug fixes and performance improvements, ensuring faster, more reliable access to your shared inbox, messages, and team collaboration tools.
Version 3.6.17
The developer, SLABS Technologies Private Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Contact Info
User Content
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Contacts
User Content
Usage Data
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Provider
SLABS Technologies Private Limited
Size
90.5 MB
Category
Productivity
Compatibility
Requires iOS 12.0 or later.
iPhone Requires iOS 12.0 or later.
iPad Requires iPadOS 12.0 or later.
iPod touch Requires iOS 12.0 or later.
Mac Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
