The HSBC India mobile banking app has been built with reliability at its heart.
You can enjoy a secure and convenient mobile banking experience with:
• Online banking registration on mobile – use your mobile device to easily set up and register for online banking account. All you need is either your phone banking number or PAN (Permanent Account Number) for one time setup.
• Touch ID / Face ID – for faster log on, confirm transactions, and self-servicing your user profile.
• Accounts summary - View your accounts at a glance on the app with our updated summary view for a seamless mobile experience.
• Digital Secure Key – Generate a security code for Online banking, quickly and securely without having to carry a physical Security Device.
• Fully Digital Account Opening: Open a bank account and instantly register for online banking. You can also pick up where you left and resume your application anytime.
• Manage money – add new beneficiaries for domestic payments quickly and securely and make local currency transfers
• Global Money Transfers - Manage your international payees, and send money like a local in over 20 currencies to 200+ countries/territories. It is fee-free, secure and quick.
• Mobile Wealth Dashboard - review your investment performance with ease and swiftly manage your transactions in one place
• Simply Invest - link your HSBC account to retail broking services through our referral partner, ICICI Securities and enjoy the value of seamless trading, executed at the speed of your decisions.
• Reward Redemption - Enjoy the freedom to instantly redeem your reward points for a wide range of merchandise and e-gift cards. Plus, you can transfer your points to over 20 airlines and hotel loyalty programs. With easy access to your points balance, redeeming your points has never been more easy and convenient.
• Mutual Funds - Compare and invest in funds to maximize your investment potential and make more informed decisions.
• Insurance Dashboard: Clear, concise and simplified insurance dashboard anytime, anywhere! View your Canara HSBC Life policy details within your mobile device.
• Insurance Sales: We’ll pre-populate some of your personal information during the insurance journey with your consent — making the process quicker, easier, and more personal to you.
• eStatements – View and download your bank account and credit card statements
• Manage your credit/debit cards - Activate your credit/debit cards and reset your PIN in few simple steps, it's easier than ever.
• Make foreign remittances directly to pre-verified education institutes.
• Over limit consent – Manage your financial requirements by providing consent for credit card over limit usage.
• Cash on EMI - The Cash-on-EMI feature on your HSBC credit card is a convenient way to borrow cash and repay in installments at lower interest rates.
• Loan on Phone – Pay off multiple credit card transactions with one installment plan
• Update your individual profile and KYC records.
• Reactivate inoperative account.
• Generate Interest certificate for your savings and fixed deposit accounts.
• In app messaging - Eligible customers will now get personalised messages related to latest offers, helpful reminders and notices.
• Push Notifications - Receive timely alerts and updates to help you stay informed on HSBC Bank offers and services.
Download HSBC India app now to enjoy digital banking on the go!
Important note:
HSBC India is authorised and regulated by the Reserve Bank of India.
This App is provided by HSBC India for the use of its existing customers. If you are outside of India, we may not be authorised to offer or provide you with the products and services available through this App in the country or region you are located or resident in.
App is user friendly and clutter free. For the credit card tab, highlight the drag up/down line which reveals the card details like due date, free balance available, due date etc.. one has to really carefully look for the line which can be dragged up/down to reveal the key card details. Another irritating and misleading feature is the advertisement, especially loan/od/credit application banner appears without any warning and there is a risk to inadvertently tap/tick on the apply button. Do advertise but have another window to open before finalising the decision of the account holder.Rest is all neatly done. Happy with the service.Thanks
Extremely disappointing experience with HSBC’s mobile banking app.
Muralinair031
Extremely disappointing experience with HSBC’s mobile banking app. Every time I try to log in, I get the message: “Service unavailable. We’re sorry, this service is temporarily unavailable. Please try again later.” The app is completely unusable.I’ve already tried all the basic troubleshooting steps, and even contacted HSBC customer support multiple times. Unfortunately, they have been unable to identify or resolve the issue. It’s frustrating when the bank’s primary digital banking channel doesn’t work and the support team cannot provide a solution.For a global bank like HSBC, customers expect a reliable mobile banking experience. An app that prevents users from accessing their own accounts, combined with ineffective technical support, significantly reduces confidence in the bank’s digital services.I sincerely hope HSBC improves the stability of its app and empowers its support team to resolve technical issues instead of asking customers to repeatedly “try again later.”
Worst bank and worst customer service ever.
Season 11 lag
I had recently opened an NRI account with this bank so when my salary got credited into NRE account, I transferred it into my NRO account to make transactions and boom! They had kept my account restricted to make any transactions even after sending all the necessary documents a month ago. Even though i had sent the documents again as told by their customer support and got the assurance that the problem will get resolved within next 2 days. 2 DAYS!! I can’t send my own money to family members who were in urgent need of it. Helplessly still i waited but even after 3 days of waiting nothing was done. These guys have zero understanding towards customers urgency. They will keep repeating the same message again and again and will do absolutely nothing apart from telling you that “your issue is being marked on priority”. I have all the screenshots of chat and mails. I’m gonna put those for everyone out there to let people know about this bank and how badly they treat the issue of their customers.
Something grossly wrong with credit card management
Ashish Kole
For the past 7 days )or more), I’ve been trying to use my HSBC credit card for simple transactions (< 500/-). First I got a message saying my card was not activated and was asked to call the call Center. They in turn asked me to reset my limits. On re-trying the payment after resetting my limits, it failed again. This time the message was that online transactions were not enabled. Do I once again reset my limits after updating the app today, but the transaction is still failing. I’m using an iPhone 16e with ios 18.6.2 with app version 3.62.0
Developer Response
Hello, we regret the inconvenience caused. In order to assist you, we request you to reach our Phone banking services, refer link for the contact details http://grp.hsbc/6183HkuML. We shall be happy to assist. ^Shruti
• Your HSBC India app has been updated with security enhancements and bug fixes.
• Foreign National customers can now make international remittances, including remitting salary outside the Liberalized Remittance Scheme (LRS) with the document upload feature to support transaction processing.
Version 3.74.5
The developer, HSBC Global Services (UK) Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Location
Contact Info
User Content
Identifiers
Other Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Usage Data
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
