I have purchased 4-5 times from them. The prices are very pocket friendly and I even found some rare, special editions books that are hard to find in India at a very affordable rate. The condition of the books accurately described and are value for money. I had a bad experience once(got a book with pages missing), but upon contacting their customer service through WhatsApp, they refunded the price of the book. The customer service is slow to respond though. You need to raise queries a few times to get a response. I hope they improve this. They also sent you bookmarks with each order, which is a nice gesture! I also like their feature where you can see the videos of your books before getting packed.

I bought 9 books out of which one was apparently not available. I get a call from them long after the supposed delivery date saying they are cancelling that particular order. Two weeks after that the rest of the books arrived and I was charged 150 extra, and when i inquired about it, was told it was shipping charges. I did not understand why I have to pay shipping charges as my initial order was above 500 and it was them who cancelled one book without informing me that shipping charges will be applied nor did they replaced the book. After contacting them continuously for weeks ( their response time is another situation! You will get a response if they feel like it once a week) they tells me I can get a book worth of 80 and to close one which I did but the book never arrived. They gave a fake docket number and once I enquired after it, I got no response. Do yourselves a favour and steer clear of this website. They are nothing but thrives and scammers who doesn’t even know what customer service is.

The app provides both used and new books and at varied prices. And now they have started providing the videos of the books that we are about to order as well, and I believe that’s an amazing feature. :)Along with that, it provides a service of picking up used books! So, whenever, in doubt, what to do with the old ones, install DUMP app and sell them off hassle-free!HOWEVER, the out of stock books get restocked very rarely and the prices of the old books are very less when we go to sell them :(

TBH last time when I ordered, it took me 8-10 days to receive the books, as I’m in Bangalore. Today evening, keeping the same thought in mind, I ordered 12 books and to my surprise, I got them delivered in the evening itself. Sidharth was so friendly and coordinated with me and the delivery partner. Rest assured guys, as he has promised me that in the coming days they’re going to up their game in giving best service to all the customers all over Bangalore. So stop being skeptical and get your orders ready. Thanks again.