Every time 5paisa app got hanged why you need most active service. You won’t be able to order or modify or square off easily it takes lot of time and very often got hanged or not take you order successfully. You will get frustrated after using 5paisa mobile application it’s impossible to gain any profit from mobile app every time you will loose something here in 5paisa mobile app. I hope they will listen this update their app because I have mailed lot of time for this but they say please reinstall the app and I have done this lot of time so please if anyone say to you that do this then don’t listen bcz it’s waste of time infact 5paisa app itself very slow not properly upto the mark. It is nowhere in competition with other Broking app. Only use 5paisa when they assure you that you won’t be loose any money because of app problem otherwise they will repay you.
Developer Response
Hello , we apologize for the concern however, you can try to clear the app data and cache. Please download our latest version of our app 3.2. If nothing works, we request you to go on the app and Go to Menu - Customer Support - Submit a query and raise a ticket. We will be happy to help.
iOS and web app need alot of improvenments
self.dheeraj
There are so many issues I am facing last week:1. Whenever I order lumpsum MF it always shows pending with pay now button. Why this pay now even if my payment deducted successfully. Even after days it is showing same status.2. The worst thing is that when I start to invest in MF selected the fund and select one time and then it take me to the next screen and the it is selecting sip again and if I order it assuming it is lumpsum but it is starting sip 😀If I enter amount and then I change it to lumpsum again in second screen it resets the amount 🤣🤣🤣And today the bad thing happining even From last night it is not opening the payment page“Your ordered could not be processed, try after some time”Provide proper services on weekends because so many peoples sent time on your app to invest.3. Why there is just a small button or portfolio?Dont you thing my portfolio must be the landing page when I navigate to MF? I think the expectations are high and UI UX needed alot of improvements. 4. Regarding Web: When I opened MF from main page it is keep try to open the page but stuck on spinner which was in loop trying to open the page. not properly redirectingIOS app was searching the funds but web not showing anything since today morning.If have spent alot of time writing this review just because you should make this app better else I need to thing about it.Thanks!!Waiting for the reply
Worst app
neha12321
Never ever go for these people as your trading partner. They will make ensure they harass you like anything and will make ensure you lose on your profit margins. Every now and then they give you so much technical problems that you feel like where I have got trapped. You upload money in your demat account and they will not even update that amount in your margin money at times. And when you chase these people to resolve it they are nowhere to respond. Pathetic customer service (I am being polite here) which takes time till eternity to respond to your query irrespective of urgency of query. They keep on harassing you and you keep on losing profit margins. Their charges are also mediocre and nothing to go gaga about. It's better to avoid these people and go for other available better options in the market. Once you go with these people then destiny can only save you as their customer service is way pathetic than everyone.
Developer Response
Hello, thanks for downloading the app &we regret the issue you faced.Please share your ticket number or client Id so we can check the details in depth.If you do not have a ticket number you can write to us at support@5paisa.com and we will help you.We want you to have a smooth experience with us.
Worst , Pathetic and Useless
Adi Akash Mehrotra
Never ever go for these people as your trading partner. They will make ensure they harass you like anything and will make ensure you lose on your profit margins. Every now and then they give you so much technical problems that you feel like where I have got trapped. You upload money in your demat account and they will not even update that amount in your margin money at times. And when you chase these people to resolve it they are nowhere to respond. Pathetic customer service (I am being polite here) which takes time till eternity to respond to your query irrespective of urgency of query. They keep on harassing you and you keep on losing profit margins. Their charges are also mediocre and nothing to go gaga about. It’s better to avoid these people and go for other available better options in the market. Once you go with these people then destiny can only save you as their customer service is way pathetic than everyone.
Developer Response
Hi Akash, We apologize for the inconvenience caused. We request you to share your client ID so we can check in depth with the issue and help you get this issue resolved. We have 400000+ happy customers and we want you to have a 5-star experience with us. We value you and your feedback.Happy Trading!
- Discover MTF Short-Term Calls for short-term trading opportunities with Margin Trading Facility under Idea Equity section.
- Explore the new Basket Strategy to combine and execute multiple F&O trades together under Idea F&O section.
- Bug fixes.
Version 6.1.5
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