Shell Asia

Name: Shell Asia
Rating: 4.3 (906 reviews)
Author: Shell Information Technology International B.V.

Journeys made more rewarding

Only for iPhone

Free

906 Ratings
Ages

4+
Years
Category

Shopping
Developer

Shell Information Technology International B.V.
Language

EN
English
Size

48.2
MB

iPhone

Join our 15 million customers who trust us to deliver BETTER journeys and BIGGER rewards! • Enjoy a completely digital loyalty programme with touch-less points earning. • Redeem points against a catalogue of products and collect them from the nearest Shell store at your convenience. • Plan your pitstops with Station Locator and re-energize yourself and your vehicle. • Receive personalized offers across fuel and non-fuel range of products. • Enjoy rewards from partners and/or at partner locations.* • Pay for fuels safely and securely, using integrated digital payment.** • Switch between personal shopping and business transaction, on the same app.*** * Partnerships vary by country, refer to your country-specific app for details. ** Available in Malaysia & Singapore. *** Available in Malaysia & Singapore; contact your Shell Fleet Manager to know more. Shell Asia app is available for use in India, Indonesia, Malaysia, Oman, Philippines, Singapore and Thailand.

Ratings & Reviews

4.3

out of 5

906 Ratings

Amazing new UI
31 Oct

Ruqayyah.fatima
Have been using this app for a while now, recently updateed the app and the new UI is so catchy and the feel of swipe is smooth, enjoying it 👏🏻
Amazing new UI
31 Oct

Ruqayyah.fatima

Have been using this app for a while now, recently updateed the app and the new UI is so catchy and the feel of swipe is smooth, enjoying it 👏🏻
Disappointing Customer Support Experience
19 Dec

Doctor WD
Looks good on the app, but reality is frustrating.The Shell app shows rewards and benefits that make you trust the system, but when you actually try to use them, they don’t work at the station. I did what any regular customer would do—emailed support, called customer care, shared screen recordings, and even visited the station. Still, there was no clear response, and the ticket was closed without solving the issue. It’s disappointing when you follow the process honestly and are left unheard. Many users will relate to this experience.
Disappointing Customer Support Experience
19 Dec

Doctor WD

Looks good on the app, but reality is frustrating.The Shell app shows rewards and benefits that make you trust the system, but when you actually try to use them, they don’t work at the station. I did what any regular customer would do—emailed support, called customer care, shared screen recordings, and even visited the station. Still, there was no clear response, and the ticket was closed without solving the issue. It’s disappointing when you follow the process honestly and are left unheard. Many users will relate to this experience.
Patrol pump in Sus Gaon , Pune
08/11/2022

devendray
I was using shell but may be yesterday I said a good by their services (till they resolve the issue) 1. The patrol pump never operates all filling points no matter how much the queue is. 2. They take people for filling outside the queue if they know them, other people in look fool to them. Yesterday same incident happened and when I asked why , the started shouting in local tong , so I filed a complaint on stations complaint book. Their attitude was “chal kar diya complaint…” so I am not sure what will they do with the complaint.That’s reason I am writing here as well.

Developer Response
Thank you for raising this concern. We would like to hear more about this. Please contact us at goplusindia@shell.com; +91 44 30991103; +91 44 43442650.
Patrol pump in Sus Gaon , Pune
08/11/2022

devendray

I was using shell but may be yesterday I said a good by their services (till they resolve the issue) 1. The patrol pump never operates all filling points no matter how much the queue is. 2. They take people for filling outside the queue if they know them, other people in look fool to them. Yesterday same incident happened and when I asked why , the started shouting in local tong , so I filed a complaint on stations complaint book. Their attitude was “chal kar diya complaint…” so I am not sure what will they do with the complaint.That’s reason I am writing here as well.
Developer Response 14/11/2022
Thank you for raising this concern. We would like to hear more about this. Please contact us at goplusindia@shell.com; +91 44 30991103; +91 44 43442650.
Not able to login
3 days ago

Sre2k
I am not able to login to the shell Asia app since a month. After entering phone number, it goes to the OTP page and quickly goes to an error screen. OTP is not delivered either.The pump guys take mobile number and apparently updates my account. They give the promised discount and hence no major issues as of now due to the App issue.It’s irritating nevertheless..
Not able to login
3 days ago

Sre2k

I am not able to login to the shell Asia app since a month. After entering phone number, it goes to the OTP page and quickly goes to an error screen. OTP is not delivered either.The pump guys take mobile number and apparently updates my account. They give the promised discount and hence no major issues as of now due to the App issue.It’s irritating nevertheless..