Trip.com: Flight, Hotel, Train

Name: Trip.com: Flight, Hotel, Train
Rating: 4.7 (4090 reviews)
Author: Trip.com Travel Singapore Pte. Ltd.

Travel Deals & Ticket Booking

Free

4.1k Ratings
Age Rating

4+
Years
Chart

No. 55
Travel
Developer

Trip.com Travel Singapore Pte. Ltd.
Language

EN
+ 24 More
Size

150.1
MB

Rated 'Excellent' on Trustpilot. The Trip.com app is your trusted travel companion whenever and wherever you are. Get the app now to create your perfect trip at a fantastic price! #Why is the Trip.com App Trust-worthy? 24/7 SERVICE GUARANTEE ► You can rely on timely customer support and post-booking protection with our 24/7 service guarantee. Our awarding-winning customer support helps every customer with a stress-free trip. 24 LANGUAGES SUPPORTED ► Switch the app to your native language and manage all your bookings with ease. 31 CURRENCIES & MULTIPLE PAYMENT OPTIONS ► We have a payment solution for international travellers. All frequently-used payment methods supported in the app. TRAVEL INSURANCE ► Fly with peace of mind with our comprehensive travel insurance plans. OFFICIAL PARTNERSHIPS ► Trip.com app is an official partner of National Rail, Eurostar, Ryanair, British Airways, meaning you have access to industry-leading travel products. In short, you can count on us for a reliable travel experience! MEMBER-ONLY REWARDS ► Become a Trip member and get exclusive rewards, such as earning in our rewards scheme Trip Coins that will help you save more in the future. Join us now for free and get more for less! #How can you get the best service at the best price on the Trip.com app? FLIGHTS. FIND YOUR PERFECT FLIGHT ► The Trip.com app offers flights to around 5,000 cities worldwide. You can even book a chartered flight! The Trip.com app lets you filter by price, flight duration, travel time, airline, or number of stops. Pick a multi-city itinerary, so you can fly into one city and out of another. LOW-PRICE MAP ► The map offers our cheapest available flights worldwide, from Europe, Asia to the Americas, Oceania, and Africa. Get inspiration from thousands of routes and find your next adventure. PRICE DROP ALERTS ► Can't find a flight in your price range? Just set up a price drop alert. We'll let you know as soon as it hits the point you're happy with. FLIGHT STATUS CHECKER ► Enter your flight number and get real-time flight info. TRAINS. WORLDWIDE TRAIN TICKETS ► Whether you're hitting the rails in Europe (incl. the UK, France, Italy, Spain, and Germany), mainland China, Taiwan, Hong Kong, or South Korea, you'll find everything you need on Trip.com. OFFICIAL PARTNERSHIPS ► We connect directly with the train's information for updated schedule info and prices, which lets you search quickly through available fares, saving you time and money. SPLIT TICKETS ► Book your journey in separate segments and enjoy lower fares without compromising on your travel experience. LIVE TRACKER ► We'll keep an eye on the status of your train. Check back one day before departure for the latest information. HOTELS. ADVANCED SEARCH FILTER ► On Trip.com, you can browse more than 1.4 million options worldwide. Whether you’re in the mood for a money-saving apartment stay or a luxury five-stay hotel, a cozy B&B or a fun-filled resort, it’s easy to find the right accommodation. WE PRICE MATCH ► We aim to offer you the best possible price. If you find a cheaper option elsewhere, we'll refund the difference. VERIFIED USER REVIEWS ► We have over 30 million verified hotel reviews to help you make your decision. HOTEL AND FLIGHT BUNDLE BOOKING ► Save money by booking your hotel and flight together. If your flight is rescheduled, we'll guarantee your hotel room. AND MORE. TRIP.BEST RANKINGS ► You can find top attractions, family-friendly spots, natural sites and much more! TRIP MANAGEMENT IN ONE APP ► You can add itinerary to your calendar, or save as a photo for offline use. CAR RENTAL ► Free cancellation available! Download the Trip.com app now to discover more amazing features and create your perfect trip - just like that!

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Ratings & Reviews

4.7

out of 5

4.1k Ratings

Commandable Service
03/01/2021
minvik-15
We were finding it difficult to look for pet friendly hotels for October holidays and the customer service assistant helped us search for the place and the hotel which was an amazing option and was exactly what we were expecting for this holidays. We appreciate the staff going out of the way to help us provide the service.

Developer Response
Hi minvik-15. We appreciate you taking the time to share your experience with our service. We put great importance on the quality of our services and the satisfaction of our customers. It is our pleasure to help you address and resolve all your concerns about your pet-friendly hotel reservation. We are looking forward to your next journey with us.
Commandable Service
03/01/2021
minvik-15

We were finding it difficult to look for pet friendly hotels for October holidays and the customer service assistant helped us search for the place and the hotel which was an amazing option and was exactly what we were expecting for this holidays. We appreciate the staff going out of the way to help us provide the service.
Developer Response 04/01/2021
Hi minvik-15. We appreciate you taking the time to share your experience with our service. We put great importance on the quality of our services and the satisfaction of our customers. It is our pleasure to help you address and resolve all your concerns about your pet-friendly hotel reservation. We are looking forward to your next journey with us.
Take a local bus, to have proper pick up and drop point
23/06/2024
Radha@123
I booked a seat for my mother from Bhagwan talkies to Ballabhgarh bus stand. First this bus doesn't go from bhagwan talkies, it goes from Shree talkies. Why the hell you displayed pick point as bhagwan talkies chouraha in my ticket. So that people can run for a 1 km patch to find you. Secondly the number shared with me for my booking was for noida bus service. So that Passenger could get no help.And this doesn't end here, at the drop point I selected Ballabhgarh bus stand. What the bus driver did, to save his time he drove this bus over the Ballabhgarh flyover. So that passenger have to take a drop at the start of flyover and he or she has to walk for almost 1 km to catch a local auto or rickshaw. What is the whole point of giving this option of selecting pick up and drop point Mr. Owner. When all you guys want to do is giving trouble to passengers.

Developer Response
Dear Radha@123, thank you for your feedback. We sincerely apologize for any inconvenience caused and want to assure you that we are fully committed to assisting you in any way we can. Please send us your booking information at en_servicemanager@trip.com so that we can investigate. Thank you for your cooperation.^Hailey
Take a local bus, to have proper pick up and drop point
23/06/2024
Radha@123

I booked a seat for my mother from Bhagwan talkies to Ballabhgarh bus stand. First this bus doesn't go from bhagwan talkies, it goes from Shree talkies. Why the hell you displayed pick point as bhagwan talkies chouraha in my ticket. So that people can run for a 1 km patch to find you. Secondly the number shared with me for my booking was for noida bus service. So that Passenger could get no help.And this doesn't end here, at the drop point I selected Ballabhgarh bus stand. What the bus driver did, to save his time he drove this bus over the Ballabhgarh flyover. So that passenger have to take a drop at the start of flyover and he or she has to walk for almost 1 km to catch a local auto or rickshaw. What is the whole point of giving this option of selecting pick up and drop point Mr. Owner. When all you guys want to do is giving trouble to passengers.
Developer Response 25/06/2024
Dear Radha@123, thank you for your feedback. We sincerely apologize for any inconvenience caused and want to assure you that we are fully committed to assisting you in any way we can. Please send us your booking information at en_servicemanager@trip.com so that we can investigate. Thank you for your cooperation.^Hailey
Poor customer care support
14 Mar
Vicky-1027
I had a very frustrating experience with a recent flight booking. When I realized a date mistake shortly after booking, I contacted customer support immediately to request a change. Despite multiple attempts and several hours of follow-up, the issue was not resolved in time.The responses from support were mostly generic and did not clearly address the actual concerns raised. System limitations and airline policies were repeatedly cited, but there was little accountability for the delays during the change process.Overall, the experience felt unnecessarily complicated for something that could have been handled much more efficiently. I hope the platform improves how such situations are handled in the future.

Developer Response
Dear Vicky-1027, thank you for your feedback. We apologize for any inconvenience caused and understand the seriousness of the issue. To help us assist you further, please visit the link below to find our support team's contact details in your preferred language/country and provide your detailed concern.https://www.trip.com/pages/support
Poor customer care support
14 Mar
Vicky-1027

I had a very frustrating experience with a recent flight booking. When I realized a date mistake shortly after booking, I contacted customer support immediately to request a change. Despite multiple attempts and several hours of follow-up, the issue was not resolved in time.The responses from support were mostly generic and did not clearly address the actual concerns raised. System limitations and airline policies were repeatedly cited, but there was little accountability for the delays during the change process.Overall, the experience felt unnecessarily complicated for something that could have been handled much more efficiently. I hope the platform improves how such situations are handled in the future.
Developer Response 16 Mar
Dear Vicky-1027, thank you for your feedback. We apologize for any inconvenience caused and understand the seriousness of the issue. To help us assist you further, please visit the link below to find our support team's contact details in your preferred language/country and provide your detailed concern.https://www.trip.com/pages/support
Very bad handling of refunds
10/03/2021
Navin Lr
It's been a year and I haven't got my refund yet. I understand the refund process is slow because of corona. But, i have been calling them for a year and the only reply i get is - ITS IS UNDER PROCESS. No one knows what's happening. I requested a cancellation a year back, 2 days back i got a mail stating that MY REFUND PROCESS IS INITIATED. It's frustrating to know that they INITIATED the process after a YEAR. Worst Part is, I received a refund of only 2.5 EUR for a ticket of 100 EUR. And the flight was cancelled by the airlines, not by me :( Very disappointed. I lost my 100 EUR IN THIS APP for nothing.I would not recommend this app, not even to my least favourite person.

Developer Response
Hi, Navin Lr. Thank you for bringing this to our attention. I am sorry for any inconvenience you have encountered with your refund issue. We regret to know that you haven't received the refund. To assist you better, please share detailed information of your concern and your booking details with us at https://www.trip.com/help/ to look into the matter. Thank you so much for your cooperation.
Very bad handling of refunds
10/03/2021
Navin Lr

It's been a year and I haven't got my refund yet. I understand the refund process is slow because of corona. But, i have been calling them for a year and the only reply i get is - ITS IS UNDER PROCESS. No one knows what's happening. I requested a cancellation a year back, 2 days back i got a mail stating that MY REFUND PROCESS IS INITIATED. It's frustrating to know that they INITIATED the process after a YEAR. Worst Part is, I received a refund of only 2.5 EUR for a ticket of 100 EUR. And the flight was cancelled by the airlines, not by me :( Very disappointed. I lost my 100 EUR IN THIS APP for nothing.I would not recommend this app, not even to my least favourite person.
Developer Response 12/03/2021
Hi, Navin Lr. Thank you for bringing this to our attention. I am sorry for any inconvenience you have encountered with your refund issue. We regret to know that you haven't received the refund. To assist you better, please share detailed information of your concern and your booking details with us at https://www.trip.com/help/ to look into the matter. Thank you so much for your cooperation.

Enjoy cherry blossom season in Japan: Japan train tickets are now available. Choose seat preferences and change or refund tickets online. 24/7 multilingual customer support is available for all your travel needs. Ordering food abroad made easy: TripGenie has been upgraded. Snap a photo to get a digital menu—ordering overseas is easier than ever! Happy travels!

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Provider: Trip.com Travel Singapore Pte. Ltd.
Size: 150.1 MB
Category: Travel
Compatibility: Requires iOS 15.0 or later.

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Requires iOS 15.0 or later.

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Languages: English and 24 more

English, Arabic, Danish, Dutch, Filipino, Finnish, French, German, Greek, Indonesian, Italian, Japanese, Korean, Malay, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
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