Living Liquidz 17+

The ordering and developing part of the app is good.
But they don’t have control of the stock their partners deliver. We received beers exiting in under 30 days - and since the minimum order value is 1500, we had ordered over 12 beers.
It’s been 12 days and the customer service hasn’t been able to take any action. So they need to work on customer relations management.

This has done multiple times from the living liquid support either you place an order from App/ by calling. Either they wont have a stock and will not delivered.
I had placed an order today( 10th Sept’22 ) in the morning and I selected to deliver between 11am-12Noon as per the slot availability on the app. However, after multiple follow-up and calling to the customer care they kept saying it will delivered in next 20mins-15mins. But still havent received my order. Somehow from google we managed to get the nearest Palava Living Liquids store person contact detail. He said your order is on the way at 3pm and it will be delivered in next 15mins to our house location. It is just 15mins away distance from the store to our house. We called again he said to contact the delivery guy- Sumit and shared the number. However, when we contacted him he said the order will be delivered in next 2hours between 4:30 to 5pm. We were so frustrated by the service and the wrong commitments. We have a guest at house today that was the reason we selected slot for the morning between 11am- 12 noon but delivering late evening is not the solution. Unfortunately, we have to go out now and get our order from other store. If this was informed us earlier, we shouldn't have waited and wastes our time. This has happened multiple time. Disappointed and deleting this FAKE App. You guys have wrong commitment and Pathetic service.
Cover-up guys!

Most disappointing and 1 of the worst service experience that I ever faced.
I ordered and I was given a time slot of 7-8pm delivery. I was expecting important guest hence I placed order early. The order was never delivered and there was no courtesy whatsoever to even inform. I called up their helpline and a lady picked up n said yes ur order is confirmed n I'll forward it to the store n before I could ask anything else she hung up the call.
Now the funny part, 2day 6th June I receive a call from the store n the person said, u have ordered n we are delivering now. When asked why not delivered yesterday, he very casually said, there was rush yesterday n we didn't get time to deliver. This was a straight insult, again I asked, u should have informed, said some1 was on leave n I forgot. I mean WOW!!
My local shops know better service than yours.
You'll wasted my Saturday n humiliated me in front of my guest.
To all my netizen friends think twice, thrice before you order from Living Liquidz because they can keep you hanging and trust me no1 is there to help u.